Thank you for your praise and recognition of our Care Angels. We agree it is very well deserved. Our aim is to provide continuity of carers and continuity of care. Thank you for acknowledging what a challenging time we have faced to deliver this in the past months. To help manage our Care Angel visits even more efficiently we have invested in new planning technology. We never want our Care Angels to feel rushed between visits. Our Care Angels pride themselves on knowing and remembering the little things that are important to you. Our systems will mean this information is shared with the Care Angels in your care team. Thank you for being such a loyal client. Kind regards, Callie