Thanks for taking the time to review us. We know you are in regular contact with the manager, and we know things are going really well. We'd love to find out if there are any areas we can improve on for you and your mum. Nothing less than outstanding service is good enough, so we are keen to hear what more we can do short and long term. If you prefer to speak with us, please let us know a good time to call or meet up with you. Speak soon.