Thank you for taking the time to complete a review, we really appreciate all feedback received (both positive and negative), to assist us in making further improvements in the future. The past couple of years have generally been a very challenging and difficult time for health and social care and we're aware that some staff have decided to leave the industry but please be assured that all new staff continue to be fully trained through our training programme, which we adapted as needed throughout the coronavirus pandemic. Our service manager will be in touch with you soon, to discuss and identify any issues you may have but please do feel welcome to contact the office (on your usual number), if there is ever anything you would like to discuss or you feel you have any issues, our friendly team will be more than happy to help.  Thanks again for completing your review.