We are sorry to hear your experience with Right at Home has not been positive and can assure you we take all complaints and concerns very seriously. Right at Home do not discourage complaints and seek to use feedback for continuous improvement. <br>The allegation mentioned did not relate to a Right at Home employee meaning we are unable to conduct investigations into persons not under our employment. We advise any concerns relating to violence or violent behaviour, be reported to the Police. Right at Home will always support the Police and other agencies with their enquiries. <br>If you would like to discuss any concerns with care needs, please contact the office. We look forward to the opportunity to improve the services we provide and hope to resolve any concerns relating to our service and employees.