Thank you for your review and we are very happy that you and your family are happy with our service. When caring for a client, communication is so important in ensuring that person-centred care is upheld. Thank you for your communication as it has ensured that by us working as a team, not only within our company but with yourselves and multidisciplinary teams, your father's needs, likes and preferences have been met even through the challenging time of the pandemic and the health and social care crisis.