Dear Wendy, thank you for taking the time out to leave a review regarding our care service. I am delighted to read that you are currently happy with our care service for your dad. Our care team are delighted to be able to support your dad. Our carers are trained to be able to identify changes in needs and to communicate any concerns with our management team so that the right action can take place. I am very happy to see that this was the case when our carers played an instrumental part in getting your dad promptly into the hospital to deal with a chest infection. Thank you for choosing SureCare North Leeds.