Dear Elizabeth,
Thank you so much for taking the time to leave this feedback, it is so very much appreciated and means the world to the team.
It is great to hear such fantastic feedback about the team that looked after your mum. Our vision is to be very much an extended part of the family and I know that this was very much the case with your mum, the staff really looked forward to the visits and being able to help and support her. We recognise that families that live far apart, need regular updates and support and it's great to know how appreciated this is. Thank you again for taking the time to leave feedback and please be reassured that if we could provide care in the location you are moving to, we would have our bags packed already.
Please send our regard and if there is anything that we can ever do, please never hesitate to call us.
Daniel