It is so pleasing to read that our care team was able to have a positive impact on your mother’s day-to-day life. As I type, (the lady you first met) is recounting stories of your mother’s superb sense of humour and her steadfast determination to live independently, all be it with a little support. I have also been told of the beautiful, knitted dolls she used to make and adorned her house which you and your family will no doubt now cherish. Thank you for your kind words. They will be shared with the wider team.