Good morning, I am glad to hear that on the whole, you are having a good experience with Alcedo Care.<br>I am sorry to hear that sometimes not all tasks are being completed, and visit times are not at the preferred time. I am more than happy to work with you, and the rest of our team to ensure that going forward, we do not have these issues. I know from speaking to yourself that your son enjoys the company of our carers and has built a good relationship with his regular carers. I am sure that together we can move forward positively.<br>Thank you for your review.