Field Care Supervisor

Job summary

The Field Care Supervisor is a “hands-on” member of the management team responsible for planning, organising and checking (including the carrying out of spot checks) that care services are provided in line with service agreements care plans, risk assessments and to the standards required

Principal responsibilities The post holder will be expected to: Carry out needs assessments as required and draw up individual care plans Make all necessary arrangements for starting a service Supervise care workers and teams in carrying out their work, proving advice and guidance as needed, including demonstrating procedures, coaching and mentoring Be available to care workers seeking advice and guidance on issues arising Provide direct care in emergencies Carry out spot checks of care delivery and report findings to the service management Visit service users to get their views on the service being provided and to act on any issues arising Carry out preliminary investigations of concerns, including safeguarding issues, and complaints that arise in the course of service delivery and report their findings to the service manager Assist with staff induction and training as required, and in the cases of new staff, assess their fitness to work alone Organise care reviews and be responsible for implementing any changes to care plans Liaise with other professionals involved in a person’s care Work closely with the service’s management team to help it with its quality improvement and business planning strategies Engage in their own continuing professional development through relevant training, including specialist training, and qualifications Act as an ambassador for the care service, particularly in its dealings with other professionals and agencies involved in a person’s care Work as a team member and be prepared to be flexible in helping to meet the service’s requirements.