Job details
- Salary
- Role Carer / Support Worker
- Hours Full Time
- Location Rayleigh, Essex
- Job Reference Ref: IRHomecare.co.uk
Job summary
Carer Job Description
Job title:
Domiciliary Carer
Reports to:
Registered Manager\Team Leader(s)
Medical Partnerships Care Team
1. Main role
- To provide Care in accordance with current best practice, according to policy and procedures, agreed standards, legislative requirements, relevant regulations under the direction of the Manager.
- To provide support to family, friends and other healthcare professionals to promote collaborative working.
- To support Management in the effective delivery of excellent quality of care
- To be kind, understanding, compassionate and caring at all times
2. Main Duties
Care Services
- Address as a first point of call any complaints and where necessary to escalate to Management.
- Assist clients with personal care as required
- Assist in the assessment of care records when required
- Be flexible and open to change in the delivery of care
- Develop effective communication and relationships with clients and other family support networks
- Encourage clients where possible to promote independence and explore new grounds eg hobbies
- Ensure that clients rights are protected at all times
- Identify and Report incidents as soon as they happen eg abuse
- Maintain confidentiality of clients and staff at all times
- Prompt medication as required
- Record relevant activities in the required logs accurately and factually eg Visit Logs, Incident logs
- Support a work atmosphere which promotes a high quality of work life
- Support and maintain a culture of performance and excellence
- Support clients to maintain their independence, integrity and dignity at all times
- To carry out impromptu or adhoc duties as directed by Registered Manager
- Work collaboratively with Management and Team Leaders to promote Best Practice
- Work in accordance to guidance as set in the organisational Health and Safety Policy
- Work with other carers to share Best Practice
3. Working within the organisation
- Assist in the formulation and implementation of Care policies and procedures
- Develop effective working relationships with other employees within Medical Partnerships
- Encourage health promotion strategies
- Encourage innovative methods for the delivery of care
- Familiarise yourself with the organisational policies
- Minimise legal risks
- Participate in the development of Medical Partnership’s policies
- Participate in the evaluation of goals against agreed organisational goals, business and quality objectives
- Seek opportunities for personal and professional growth
- Support an open positive and inclusive working culture
- Support the effective resolution of team conflicts
- Systematically solve day to day problematical issues which arise
- Work in a cost effective manner by minimising waste
- Work to establish effective employer-employee relationships
4. Expectations
- Attend reflective meetings as scheduled
- Be involved in Service Improvement programmes
- Ensure that the correct PPE is worn at all times
- Familiarise yourself with the Staff Handbook located on BrightHR
- Join in social functions where feasible
- Timesheets must be submitted by Monday at the latest
- To attend and or complete schedule training sessions which includes mandatory and non-mandatory courses.
- To attend Team Meetings
Please note that this list is not exhaustive.
Skills / Qualifications:
- . Experience in a care setting of supporting the elderly
- ILTS
- NVQ Level 2