Support worker

Job summary

1. Personalised Support

• Provide tailored support based on each person’s care plan.

• Assist with daily living tasks such as washing, dressing, eating, and personal hygiene where required.

• Encourage independence and develop daily living skills.

2. Communication

• Use appropriate communication methods (e.g., Makaton, PECS, visual aids).

• Support individuals to express their choices, preferences, and feelings.

3. Positive Behaviour Support (PBS)

• Follow individual behavior support plans.

• Respond calmly and safely to behavior that challenges.

• Maintain positive, respectful relationships.

4. Health & Wellbeing

• Support with medication, appointments, and health monitoring (if trained).

• Promote healthy lifestyle choices such as good nutrition, exercise, and emotional well-being.

5. Community Inclusion

• Support individuals to access social, leisure, education, and work opportunities.

• Encourage independence in travel and community activities.

6. Safeguarding & Safety

• Protect individuals from abuse, harm, or neglect.

• Follow safeguarding procedures and report concerns immediately.

• Maintain safe, clean living environments.

7. Record Keeping

• Complete accurate daily notes, incident reports, and support plans.

• Maintain confidentiality and follow data protection guidelines.

8. Teamwork

• Work collaboratively with colleagues, families, healthcare professionals, and external agencies.

• Participate in handovers, meetings, and training sessions.