No 1 for quality care for the 4th time - Home Instead (Durham)

Recipient: Home Instead (Durham)

Date: Thursday 10 Apr 2014

We are delighted to have been named as the number one provider in England for providing quality elderly care in Laing & Buisson’s latest Care Compliance Monitor (April).
This is the healthcare information specialist’s fourth report and it’s the fourth time Home Instead has come out in the lead for elderly care.

The Care Compliance Monitor looks at data from Care Quality Commission (CQC) inspection reports and includes a league table showing the percentage of inspected branches which are fully compliant with CQC’s core standards covering care, safeguarding, staffing, management and respect for clients.

We set our standards above those required by CQC so Home Instead should score highly in the Care Compliance Monitor. A 97% score and consistent performance reflects our high standards and the quality care that we deliver day in day out.”