Purity Care Ltd
6 Cricklade Court, Cricklade Street, Swindon, Wiltshire SN1 3EYCare Provided by Purity Care Ltd
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Other Care Provided
- Dementia
- Physical Disability
Good to Know
Owner
- Purity Care Ltd
- Private Owned
Person in charge
- Rhonda Jones (Manager)
Purity Care Ltd Reviews (7)
Purity Care Ltd has a Review Score of 8 (8) out of 10, based on 1 reviews in the last 2 years.
Over all time Purity Care Ltd has 7 reviews.
The carers, supported by the very competent and well organised office managers, went above and beyond every day, treating my mother with the utmost respect, dignity, and compassion. It was comforting to know she was supported by people who truly cared. The patience and warmth of all the carers was of great importance to my mother and it was comforting they always seemed to find ways to brighten her day with thoughtful touches and conversation.
I highly recommended Purity care to anyone looking for exceptional elderly care at home.
My mum has been very happy with the carers who have been around and they have been friendly and helpful. She really appreciated having the company as well.
I would not hesitate to use this service again. I have found the whole process quick, convenient and professional. I would not hesitate to recommend you to others. Thank for you your help and support during my mum’s convalescence.
The service has always gone above and beyond for my father. From the start due to my father's specific needs the manager had my father's carers go through the requisite training before starting my father's care. Although there were a few bumps at the start these were all sorted by the end of the first week. The main carers are absolute angels for taking care of my father. You can tell the carers genuinely love what they do.
My mother has three visits a day, she looks forward to seeing the carers, she feels safe and secure with them.
My mother tells me all about the visits. They are interested in her hobbies, conversations and they make her laugh!
This has built her confidence and given her more independence.They are kind, friendly, gentle and give her dignity.
The carers follow a care plan to support her medical needs and well-being.
We keep in regular contact and the Purity Care app has the care plan and carers notes. The Carers write detailed notes to inform Purity Care and myself of each visit on how my mother is and any medical advice.
The manager is amazing!
She goes above and beyond supporting my mother and our family. She is kind, supportive and gives very good advice. Thank you to all Purity Care team for your continued support to give my mother the quality of life she deserves.
Purity Care have cared for my mother for over three years. The overall standard of care has been excellent. If I need to contact the office at any time I always receive a polite and caring response. The carers are there on time and are polite and courteous. The one criticism I have is that Mum had a small group of carers who all got to know her really well and the care Mum received was amazing. However, recently new staff have been taken on by Purity Care and Mum no longer has all of her usual carers she has been used to and she struggles to bond with the new carers at times.
There is no continuity of care, more often than not it is different every day.
Complaints never followed up from the manager.
Evidence shows from 07/2022 to 01/2023, there was six delayed visit due to unforeseen circumstance. The service manage delay based on risk and vulnerability at the time. On three occasions, contact was made to explain the delay and, one time, to seek help from the family. The registered Manager had...
My sister and myself have struggled to get palliative care for my dad. When the Purity Care Ltd staff took over it was such a relief for us as they really know what they are doing. They are so helpful and supportive, they go that extra mile and most of all they really care about the person they are attending to and those around them too. I am so grateful they are in our lives looking after our dad for the remaining time he is has left. Thank you to an amazing team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 June 2019- Caring Good
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Purity Care Ltd.
Meet the Team (0)
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Frequently Asked Questions about Purity Care Ltd
How many Carers does Purity Care Ltd employ?
Purity Care Ltd employs 15 carers.
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