Dementia Care TLC

Suite 5, Lions House, 19 West Quay, Bridgwater TA6 3HW
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8.0 3 Reviews
  • Dementia Care TLC, Bridgwater
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Care Provided

Types of Home Care

  • Visiting Care

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: from £28

These prices are only a guideline, please contact Dementia Care TLC to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Owner

  • Dementia Care TLC

Person in charge

  • Jacqueline Archer (Manager)
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Dementia Care TLC Reviews (3)

8.0

Dementia Care TLC has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years.
Over all time Dementia Care TLC has 3 reviews.

Overall Experience
  • 2
  • 1
  • 0
  • 0
  • 0
Date Published
  • 3
  • 0
  • 0
  • 1
  • 2
Reviewer Connection to Dementia Care TLC
  • 1
  • 1
  • 1
Total of 3, showing 1-3
Review from Christine S (Wife of Client) published on 3 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been looked after by this company. He has a number of issues with his health, and they have been outstanding in looking after him. I cannot praise them enough. He feels really comfortable with the careers and there is nothing too much trouble for them.
Reply from Jacqui Archer, Jacqui Archer at Dementia Care TLC

We are so glad you are happy with our service it means everything to us.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Stephen D (Son of Client) published on 29 June 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
They were very good at looking after my mum and then my dad. They provided good all-round care. The carers were consistent, well experienced, friendly and comfortable to deal with. The management team always responded to any queries or problems I had and most of the issues were resolved. I would not
hesitate to recommend this company to anyone who finds themselves in the unfortunate situation that I did with my parents.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Ali D (Client) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I've been using Dementia Care TLC for 2-3 years. I don't have dementia myself, but need help on a daily basis managing my life. The carers provided do this perfectly and help me with whatever I need. The boss is always there if I need any extra help.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Dementia Care TLC is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Dementia Care TLC is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Dementia Care TLC is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Dementia Care TLC

What Type of Services does Dementia Care TLC offer?

Dementia Care TLC offers Home Care.

How many Carers does Dementia Care TLC employ?

Dementia Care TLC employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Dementia Care TLC to verify any information. View our terms and conditions. Dementia Care TLC has an Basic Service - more info.