Silverstars Care is an award-winning provider of compassionate, person-centred home care and live-in care across Dorset and Somerset. The agency supports individuals to live independently, safely, and comfortably in their own homes, with services tailored to each person’s unique needs and lifestyle.
Their dedicated team offers flexible support ranging from daily visits and companionship to continuous live-in assistance and complex care. Every plan is built around dignity, respect, and genuine connection.
Recognised...
Care Provided by Silverstars Care
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £33.25 - £37
- Weekly Live-in Care Fees: £1,150 - £1,450
Domestic and sitting service - 26.40
(Bank Holiday 30 minutes- £30.50, 45 minutes - £37, 60 minutes - 45.50
Nights: Asleep Night- £170. Awake Night-£236.
Extras: One-off administration and assessment fee - Free
75p per mile rural area
Rates double on Christmas, Boxing Day and New Years Day
Contact Silverstars Care to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Silverstars Care Ltd
- Private Owned
Person in charge
- Tina Merricks (Manager)
Silverstars Care Reviews (15)
Silverstars Care has a Review Score of 9.7 (9.724) out of 10, based on 15 reviews in the last 2 years.
Over all time Silverstars Care has 15 reviews.
Of carers who are the most caring and thoughtful people I have ever met . I feel relaxed with my carer I receive they are all amazing and look forward them coming. The on call and office team as always helpful and to there best to accommodate all my needs.
When I found I was to be part of Silverstars Care I need that many clients found they made friends with their regular carers. After a few weeks I found exactly that - carers became friends. My family is also pleased with the way the care is carried out and kept in touch with any problems. However having said this I found one carer fell short of the standard required. I am now paying for 45 mins in the morning and 15 mins in the evening. I receive 20 mins in the morning & 5 mins, with no interaction or friendships. I complained to the office this carer did a few tasks that were missed previously but her attitude has not changed.
We contacted them to support us on a day trip for our brother, who has late-stage MND.
The lady was always quick, clear and empathetic to our particular circumstances and needs and helped us get organised for the day.
Our carer was diligent, thorough, kind and clearly experienced in this specialist type of care. He looked after our brother with dignity and great care, and he was lovely company to have with us on the trip too. We had peace of mind that we had excellent support with us.
Can't recommend them highly enough. Thank you for making our special day trip operate smoothly.
As per my memory, I have been getting service from Silver Stars for the last 3 years. I am very happy with the management and the service that I am getting from them. The carers who are attending for me are brilliant. They do their best for me always. I highly recommend Silverstars to anyone who is seeking care support.
My father receives excellent care from this team of carers. They arrive when they say they will and help him get up, washed/showered and dressed. He thinks very highly of them all. The Rota is sent out every evening so I can tell him in advance what time they are arriving the following morning. Very reassuring for the family too. No complaints.
If changes to arrangements are in the pipeline I can usually contact a member of staff during the late afternoon. While ready to react to events carers can point to a very acceptable record for punctuality and they have a sense of humour
demands.
Very predictable and reliable. They have gone out of their way to increase calling frequency from 2x to 3x a day.
A good history and record of each visit is made and on the infrequent times I have called I have always had the feeling that they were fully on top of events on the day with my mother.
Also, I must say that not only are the staff friendly and cheerful, but they have shown great professionalism and have given me good advice about the care needs of a person with Alzheimer's.
All staff arrive on time, as per the comprehensive rota that the office sends out to me - which again is a real help for me to know when staff are arriving.
Overall, I am so pleased to have Silverstars helping my wife and I through this journey - I would highly recommend them.
Every carer has been excellent, on time, very cheerful attitude and treats my partner with compassion and care and is always polite. I personally wouldn't know how I would cope without them, as before getting my partner showered and dressed was so hard and made my back ache etc. So thank you very much for your help.
I am very happy with the support and services provided by Silverstars. It is fantastic value for money and the support is excellent.
Thank you for your wonderful review! We're thrilled to hear that you're happy with our support and services and find them to be excellent value for money.
There have been a couple of times that I have been fortunate to be there, things would be a bit different.
Very friendly, and you can tell the people that care.
Some spend the time chatting with mum, 1 or 2 do what they have to and go.
Overall my mum is happy.
Thank you for your thoughtful review. We're delighted to hear that overall, you find our care amazing and that your mum is happy. We appreciate your observations about our team. We're committed to providing personal and attentive care, and your comments will help us continue to improve. If there's anything more we can do, please feel free to reach out.
Carers excellent and one visit a day at 9.00 is very acceptable. Hopefully this will continue as it has for the last year. My wife has a wash every morning which is essential as she is bed-bound and her skin needs to be checked regularly, which is important and is being done regularly.
Thank you for your kind words. We're glad to hear that the care provided has been excellent and that the daily 9:00 am visits are working well for you and your wife. Ensuring your wife receives her morning wash and regular skin checks is a top priority for us, and we're pleased to know it has been...
Silverstars care team provide everything you require. All needs are met. Staff and carers are friendly, reliable, thorough and caring. I have complete peace of mind knowing my elderly mother is being looked after so well when I’m not there.
Thank you so much for your kind words and positive feedback! We are thrilled to hear that you are satisfied with the care provided by our Silverstars Care team. Ensuring the well-being and happiness of your mother is our top priority, and it's wonderful to know that our staff and carers have met...
Having had a holiday during May, we were pleased with the extra care we had asked to be done. Everyone was great, the care and times were spot on. My Mum-in-law had no problems while we were away and so we were able to enjoy our holiday.
Thank you for sharing your positive experience with us! We are delighted to hear that you were pleased with the extra care provided for your mother-in-law during your holiday in May. It's wonderful to know that our team was able to meet your expectations with punctual and attentive care, allowing...
I have always found every carer that comes to me to be very professional, caring and easy to talk to. Consequently, I look forward to their visits. Any problems we might have, have always been sorted out proficiently by the office staff too.
Thank you so much for your kind words! We're delighted to hear that our carers and office staff have met your expectations and provided you with the support you need. Your positive feedback encourages us to continue delivering the best care possible. We look forward to many more visits and ensuring any concerns are addressed promptly. Thank you for choosing us!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 April 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Silverstars Care.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Silverstars Care.
Meet the Team (4)
Hello, I'm Tina, the registered manager at Silverstars Care. I thrive on challenges and strive for optimal results in my role.
My priority is delivering exceptional care to our members while ensuring all staff members feel valued. Outside of work, I cherish time with my family and indulge in well-deserved holidays. I'm also a passionate animal lover, with four dogs and four cats.
I'm Vicky, the Finance Manager at Silverstars Care. Beyond managing finances, I assist with administrative tasks and enjoy engaging with office staff, carers, and clients, providing a listening ear. Outside of work, I'm sociable, spending time with friends and family. I also love walking, often accompanied by my dog.
Hello, I'm Tracey, the Care Coordinator at Silverstars Care.
My primary role involves ensuring that clients receive their scheduled care calls at the right times to meet their needs.
Additionally, I coordinate care visits for carers, aligning them with their availability throughout the day. Outside of work, I enjoy reading and indulging my inner child by building LEGO models. I cherish time spent with my family and, of course, my dogs.
SilverStars Care was founded in 2017 by Ewelina, a dedicated care professional with over two decades of experience in the field. Driven by a passion to deliver the highest quality of domiciliary care, Ewelina assembled a select team of caring professionals who shared her vision.
From the outset, Ewelina's focus has been to provide punctual, professional, and confident care, underpinned by fairness and heartfelt compassion.
Frequently Asked Questions about Silverstars Care
How many Carers does Silverstars Care employ?
Silverstars Care employs 40 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Silverstars Care to verify any information. View our terms and conditions. Silverstars Care has an Enhanced Service - more info.