Casterbridge Homecare is based in Southwell on the Isle of Portland, providing exceptional home care services throughout Dorset, including Purbeck, Swanage & Wareham.
They deliver safe, reliable and person-centred care that supports independence, dignity and wellbeing at home.
With a highly trained team and a strong commitment to quality, they offer a service that combines professionalism with genuine compassion, enabling each person to live confidently and comfortably in their own home
Who They...
Care Provided by Casterbridge Homecare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £30.50
- Weekly Live-in Care Fees: from £1,300
- 30 Minute Visiting Care Fees: from £24.50
(From the 1st April 2026)
30 minutes £24.50 £27.00 £33.50 £46.00
45 minutes £28.00 £29.50 £39.50 £53.00
60 minutes £30.50 £33.50 £46.00 £61.50
Waking Nights £308.00 £369.50 £672.00 £739.00
Sleep in's £246.00 £296.50 £319.00 £408.50
Mileage paid at 35p per mile.
The sitting service will be charged at £30.50 per hour.
Waking and sleeping in's night shifts times are from 10pm – 7am.
Contact Casterbridge Homecare to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Pebblestones Ltd
- Private Owned
Person in charge
- Melissa Costin-Harvey (Registered Manager)
Casterbridge Homecare Reviews (4)
Casterbridge Homecare has a Review Score of 7.8 (7.792) out of 10, based on 4 reviews in the last 2 years.
Over all time Casterbridge Homecare has 4 reviews.
Overnight care which is a sleeping night, so no interaction apart from giving my mum medication each morning. Hoping carers check on my mum when they arrive each night, even though she is usually asleep.
I looked at the care logs often. When they got there, they would check on your mum, and when she got up in the middle of the night, they would check on her to make sure she was safely back in bed.
It was a pleasure to support your mum and family.
Casterbridge carers have been caring my dad and mum for 3 years or so. Dad was cared for until he passed away and mum until she needed to go into a residential care home. Over that time we had a number of carers, mostly very good. More recently they weren't able to provide the level of care that mum needed. There was insufficient time to stay and ensure that she could feed herself, so if she dropped her cutlery she would not always eat her food. Also more recently she wouldn't always hear what was being asked of her or she might not always understand so her needs weren't always met. And whilst with the previous care agency, the carers might stop for a chat if there was spare time, this rarely happened. So mum was becoming increasingly isolated and wasn't being socialised or stimulated. So whilst her physical needs were mostly met, after dad passed away her social and emotional needs weren't.
I apologise about how you felt with your mum feeling isolated and the carers not spending the time with her. This has been brought to the manager for changes to be put into place.
I know the carers who spent three years with your parents will miss visiting your mum; we hope she has settled into the residential home.
The management and care team go above and beyond to help, always on the end of a phone if you have questions, will try and accommodate changes to rota's at short notice, have even picked my mum up when found wandering near local shop, would highly recommend
Thank you for your review. I am glad we are able to help you and your family.
- the carers are predominantly Asian and there are some language difficulties that I have to overcome
- there are no locals employed in my area apart from the office staff
-office staff are very helpful when contacted but sometimes the phones just ring and is not answered
- my view is that this is due to continual staff changes and lack of adequate staffing
- the company seem to rely on sponsorship deals that tie staff to contract deals
- I see between 4 and 6 carers during the week and this does not encourage a ' relationship' to develop
- as my health has improved I am now more able to fend for myself but I have to have 30 min slots
- sometimes the carers are in and out in 10 minutes
- I am aware rotas are difficult to manage but when carers deploy to other areas outside Weymouth timings go astray, additional staff would rectify this deficiency
We are aware of the phone situation and are currently working on improving this.
We have an open position for anyone in the area, and we will ask the recruitment team to consider more advertisements in local areas.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 November 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Casterbridge Homecare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Casterbridge Homecare.
Meet the Team (10)
A Registered Manager is responsible for leading and overseeing the safe, effective, and high-quality delivery of domiciliary care services.
The role includes managing day-to-day operations, ensuring compliance with CQC regulations, supporting and developing staff, and maintaining robust care planning and risk-management processes.
The Registered Manager works closely with service users, families, professionals, and the wider team to promote person-centred care, safeguard individuals, and drive continuous improvement across the service. They ensure the service meets legal, regulatory, and organisational standards while fostering a positive, supportive culture.
A Field Care Supervisor supports the delivery of high-quality home-care services by overseeing care staff, monitoring service users’ well-being, and ensuring care plans are followed safely and effectively.
The role involves carrying out spot checks, supervisions, and competency assessments, completing care reviews, and responding to any changes in service users’ needs. Field Care Supervisors act as a key link between the office team, care staff, service users, and families, promoting safe practice, person-centred care, and compliance with regulatory standards.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
A care assistant provides person-centred care to individuals in their own homes, helping them maintain independence, dignity and a high quality of life.
The role involves assisting with personal & continence care, medication prompts, meal preparation & shopping, domestic, mobility, socialising & community access, and a wide range of daily living tasks - whilst also offering companionship & emotional support.
Care assistants follow individual care plans, observe & report any changes in well-being, and work collaboratively alongside families & other professionals to ensure care is delivered safely, consistently, and to the highest standard.
Frequently Asked Questions about Casterbridge Homecare
How many Carers does Casterbridge Homecare employ?
Casterbridge Homecare employs 12 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Casterbridge Homecare to verify any information. View our terms and conditions. Casterbridge Homecare has an Enhanced Service - more info.