Choice Independent Living Congleton

3 Chapel Street, Congleton CW12 4AB
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7.8 1 Review
  • Choice Independent Living Congleton, Congleton
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Care Provided

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing

Other Care Provided

  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Funding & Fees

  • Hourly Visiting Care Fees: £27.50 – £35

These prices are only a guideline, please contact Choice Independent Living Congleton to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Person in charge

  • Steven Lamb (Manager)
Are you the Owner/Manager of Choice Independent Living Congleton? View your Advertising Options

Choice Independent Living Congleton Reviews (1)

7.8

Choice Independent Living Congleton has a Review Score of 7.8 (7.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Choice Independent Living Congleton has 1 review.

Overall Experience
  • 1
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Date Published
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Reviewer Connection to Choice Independent Living Congleton
  • 1
Total of 1, showing 1-1
Review from George M (Husband of Client) published on 23 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the carers have behaved impeccably and I have been very glad to have them all here, i was three years on my own before this company started providing help and assistance to my wife, allowing me to shop, to do other things, rather than sit with my wife 24/7. Although this has been respite to me,
my wife's personal care has been very much appreciated.
Reply from Lania Tkaczyk, Director at Choice Independent Living Congleton

Thank you so much for your kind words and thoughtful feedback.We are truly grateful to hear that our carers have made such a positive difference in both your and your wifes lives. It means a great deal to us to know that the support provided has not only brought comfort and dignity to your wife but also given you the much-needed time and space to tend to your own wellbeing after such a long period of dedicated care.Your appreciation is a testament to the dedication and compassion our team strives to deliver every day. We will ensure your comments are shared with all the carers involved they will be deeply encouraged to know their work is making a meaningful impact.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.8 (7.833)

Overview of Review Score

The Review Score of 7.8 (7.833) out of 10 for Choice Independent Living Congleton is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Choice Independent Living Congleton is calculated as follows: ( (5 Excellents x 5) + (1 Goods x 4) ) ÷ 6 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Choice Independent Living Congleton is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Frequently Asked Questions about Choice Independent Living Congleton

What Type of Services does Choice Independent Living Congleton offer?

Choice Independent Living Congleton offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Choice Independent Living Congleton to verify any information. View our terms and conditions. Choice Independent Living Congleton has an Basic Service - more info.