Care Coordinator – Essex/Basildon Branch

Job summary

Be part of something meaningful — where care meets growth.
At Inna Care, we don’t just deliver care — we build trusted relationships that improve lives. As we expand into Essex and Basildon, we’re looking for a passionate, organised, and commercially driven Care Coordinator to help us grow our client base while ensuring high-quality care delivery.

Your Key Responsibilities

• Coordinate care rotas efficiently, matching carers to clients

• Manage daily schedules, ensuring smooth service delivery

• Act as a key contact for clients, families, and carers

• Conduct care needs assessments and reviews in clients' homes

• Build strong local relationships with professionals, families, and referral sources

• Actively promote Inna Care services through local networking, outreach, and follow-ups

• Monitor service quality and compliance with CQC regulations

• Contribute to marketing campaigns and help generate new leads

We’re Looking for Someone Who:

• Has experience in domiciliary care coordination (minimum 1 year)

• Understands care rostering systems (Careberry experience is a plus)

• Is highly organised with great communication skills

• Has a proactive attitude towards sales, marketing, and client acquisition

• Is confident in carrying out home assessments and client visits

• Can lead from the front — solving issues and motivating others

• Is IT literate and confident with digital tools

• Holds a full UK driving licence and access to a vehicle

KPIs Include:

• Timely and accurate rota updates

• Minimum 4 new client assessments per month

• 1 referral or partnership lead every month

• 100% compliance on care plans and medication audits

• Zero missed visits due to poor scheduling

• Positive Google reviews encouraged from clients and families

What We Offer

• Competitive salary with room to grow

• Performance-based incentives

• Laptop and mobile phone provided

• Pension scheme, holiday pay, mileage reimbursement

• A chance to be a key part of launching and shaping a new branch

• Supportive management, continuous learning, and real career progression

Ready to make a difference — and grow with us?
Help us turn our new Essex/Basildon branch into a trusted name in local care. Bring your passion, drive, and energy to Inna Care and be part of something bigger.

Apply now and let’s grow this vision together.