Posted 19 July, 2025 Norwyn Community Services logo

Job details

  • Salary £25,000 to £26,000 per annum
  • Role Care Coordinator / Administrator
  • Hours Full Time
  • Location Sittingbourne, Kent
  • Job Reference CC1

Job summary

Holder of Valid UK drivers license +access to car

NO SPONSORSHIP

We cover Kent areas: Canterbury, Faversham, Sittingbourne, Sheerness, Maidstone, Thanet, Medway

JOB ROLE: Care Coordinator in home care

You will play a crucial role in organising and managing the delivery of care services to individuals in their homes.

You will be responsible for ensuring that clients receive the right care at the right time, and that all aspects of their care plan are coordinated effectively.

Day to day tasks: scheduling visits, managing rotas, communicating with clients and carers, and ensuring smooth and efficient service delivery.

Care Coordinator in home care acts as a vital link between clients, carers, and the wider healthcare system, ensuring that individuals receive the support they need to live independently and comfortably in their own homes.

Responsibilities of a Care Coordinator

Scheduling and Rota Management:
Care Coordinators are responsible for creating and managing the schedules for care visits, ensuring that clients receive the necessary care according to their care plans and that carers are appropriately allocated.

Communication and Coordination:
They act as a central point of contact for clients, carers, and other healthcare professionals, facilitating communication and ensuring everyone is informed about care plans and any changes.

Client and Carer Support:
They provide support and guidance to both clients and carers, addressing any concerns or issues that may arise and ensuring that clients' needs are met.

Quality Assurance:
They monitor the quality of care being delivered, ensuring that it meets the required standards and addressing any areas for improvement.

Administrative Tasks:
They handle a range of administrative tasks, such as maintaining client and carer records, managing referrals, and updating care plans.

Essential Skills:

Excellent communication and interpersonal skills: To effectively communicate with clients, carers, and other professionals.
Strong organisational and time management skills: To manage schedules, prioritise tasks, and ensure timely delivery of care.
Problem-solving and conflict-resolution skills: To address any issues or challenges that may arise.
Empathy and compassion: To understand and respond to the needs of clients and carers.
Knowledge of care regulations and best practices: To ensure that care is delivered safely and effectively.

Benefits

  • 28 days statutory holiday
  • Statutory sick pay SSP
  • travel mileage 35p per mile
  • Pension scheme
  • Free Team building events
  • Flexible working patterns alternate weekends -oncall

Skills / Qualifications:

  • Previous care experience in similar role n
  • ideal role for an experienced senior Home care worker
  • NVQ 2
  • NVQ3
  • Training will be available to suitable candidates

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