Job details
- Salary £22,000 to £25,000 per annum performance bonus
- Role Care Coordinator / Administrator
- Hours Full Time
- Location Stevenage, Hertfordshire
- Job Reference CCHC
Job summary
Job Title: Care Coordinator
Salary: £22,000 to £25,000
depending on experience
Working Hours: Monday to Friday - 10 am
to 6 pm with possibility of on-call duties at the evening and weekend
Purpose of Role:
The Care Coordinator will play a crucial
role in ensuring our Service Users receive top-quality care and
support to maintain their safety and comfort at home. This position
requires a supportive and calm approach, coupled with excellent
organizational and communication skills.
Key responsibilities:
- Collaborate with service users, their care circle, and healthcare professionals to ensure a clear understanding and delivery of quality care.
- Assist the Care Team in planning effective support worker rotas, matching worker skills to service user needs.
- Conduct initial assessments and regular reviews of care packages, updating needs and risk assessments as necessary.
- Provide support and guidance to support workers, ensuring their understanding of service users' needs and promoting safe working environments.
- Record and escalate concerns, complaints, and compliments appropriately, and effectively share information with relevant professionals.
- Run weekly audits
- Support with "On Call"
Skills / Qualifications:
- The ideal Care Coordinator candidate will hold at least an NVQ Level 3 in Health and Social Care with previous experience within a domiciliary care agency/residential home for at least one year. We will require the successful candidate to be able to start work from day one and hit the ground running.
- The successful candidate will show a high level of commitment and flexibility and be able to work autonomously but equally work well within a team. We would like you to have the following attributes
- Extremely responsible.
- Impeccable attention to detail.
- Empathetic.
- An excellent communicator.
- Reliable and Trustworthy.
- Strong interpersonal and customer service skills.
- Strong administrator