Posted 20 August, 2025 Caremark North Herts & Stevenage logo

Job details

  • Salary £13.65 to £14.25 per hour Salary details
  • Role Carer / Support Worker
  • Hours Full Time or Part Time
  • Location Letchworth Garden City, Hertfordshire
  • Job Reference ENGLAND.CMF111

Job summary

Caremark has been supporting people to live independently in their homes since 2005. Our aim is to provide excellent home care to all regardless of gender race or social standing. Our purpose is to support everyone to continue to live independently in their own homes and have a fulfilled life.

We provide a range of home care options to our clients including companionship care, personal care, dementia care, respite care, overnight care, reablement care, live in care, palliative care and children’s care,


Care Assistant Role
You don’t need to have previous experience to become a care assistant, just a friendly personality, enjoy meeting people and a willingness to go the extra mile to support the needs of customers in a way that respects their dignity and promotes independence.

The care and support provided by Care Assistants is expected to include support that would reasonably be given by members of the customer’s family and is not to include tasks that would normally be undertaken by a trained nurse.

Training, Shadow Visits and Mentoring
Initial training is provided for which you will be paid. Following this you are placed on shadow visits with an experienced Carer who can answer your questions and support your development.
You will also be able to rely on the support of our Field Care Supervisors (FCS) who are experienced colleagues you can ask questions of and they can signpost you to the right places. We understand for some it can be daunting, particularly if you have no prior care experience. experienced colleague that you can ask questions of and they can signpost you to the right places.


If you are motivated, organised, sensitive to the needs of others, uses initiative and an effective communicator, you will be a fantastic Care Assistant.


Principal Responsibilities of a Care Assistant

  • Show up with a smile to provide companionship and build trust with customers.

  • To assist clients who need help getting up and going to bed in the morning and evenings, including dressing and undressing, washing, bathing and going to the toilet.

  • To help clients with their mobility and with any physical disabilities, including incontinence and use of personal aids and equipment.

  • To care for clients who are temporarily sick and need bed nursing and help with feeding etc.

  • To provide care and support for clients who are terminally ill.

  • To help in the promotion of mental and physical activities of clients through talking, outings, reading, writing, hobbies and recreations.

  • To make and change beds, light cleaning, emptying commodes and general tidying.

  • To inspect, launder and mend clients’ clothes.

  • To set tables and trays, prepare and serve light meals, clearing away and washing up.

  • To read and write reports and be involved in clients’ reviews and training activities.

  • To adhere to all Caremark’s policies and procedures at all times.

  • To report either to the Field Care Supervisor or Care Manager any significant changes in the health or circumstances of a client.

  • To encourage the independence of clients wherever possible.
     

Benefits We Offer at Caremark North Herts and Stevenage

  • Competitive industry hourly pay

  • Paid mileage of 35p per mile between client visits

  • Free study towards NVQ Level 2 and above in Adult Social Care

  • Earn £150 for employee referral and be eligible for further awards like carer of the month and year.

  • Early Pay App to access up to 20% of your pay in advance of payday.

  • Participation in company events.

  • All employees of Caremark North Herts and Stevennage are entitled to pension and annual holidays.

  • Discount vouchers from Care Professional Academy.

  • Blue Light Discount Card.

  • On site parking at the office and parking permits when visiting customers.

  • Paid ongoing training and development.
     

Working Hours:

  • 07:00am - 11:00am

  • 07:00am – 03:00pm

  • 07:00a m – 07:00pm

  • 12:00pm – 10:00pm

  • 03:00pm – 10:00pm

  • Weekdays & Weekends available

Locations Covered

  • Letchworth

  • Hitchin

  • Baldock

  • Royston

  • Stevenage

  • Knebworth

Licence/Certification:

  • UK Driving Licence (required)

What our Carers Say About Working for Caremark North Herts and Stevenage .

Everyone is really friendly and the office girls are really helpful, I would definitely recommend working for Caremark”
Sophie C, Care Assistant, Caremark, North Herts and Stevenage.
 

“The team is very supportive, they are friendly and funny, they make me smile. The clients are friendly and enjoy chatting which is lovely.’’
A. Ollard, Care Assistant, Caremark, North Herts and Stevenage.
 

“Such supportive and lovely staff in the office who are 100% behind their carers and clients. They always ensure the top level of care is received to all in a person centred way to all staff,
clients and their families. Highly recommended” Niki M, Care Assistant, Caremark North Herts and Stevenage.

What our Clients Say about Caremark North Herts and Stevenage

“The carers are very professional, very tidy go above and beyond.
They have lovely conversations with my dad, treat him with dignity, always on time which was very important to my dad as he likes routine”
Sharon R (Daughter of Client)


“The lovely team at Caremark have been looking after mum since she was discharged from a rather long hospital stay in the summer. She had not left hospital in a particularly good way but from the first contact with Caremark things started looking up.
One staff member in particular visited mum to make sure the right service was being offered and the carers that have come in have been a delight.
Mum has built her confidence and health back with their care and all the team are very responsive, and we as a family are eternally grateful to them’’.
Susan C, (daughter of client)

Skills / Qualifications:

  • Self motivated and well organised
  • Caring and sensitive to the needs of others
  • Ability to use own initiative
  • Ability to communicate effectively

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