Field Supervisor - Care Professionals

Job summary

Purpose of the Role 

To provide ongoing support, supervision, and training to Care Professionals, ensuring the highest standards of care delivery. 

Key Responsibilities 

• Conduct regular field-based supervisions and appraisals of Care Professionals. 

• Maintain accurate records using Home Instead’s care management software. 

• Facilitate introductions between clients and Care Professionals. 

• Foster positive relationships and provide mentorship to Care Professionals. 

• Maintain consistent communication and support across the care team. 

• Carry out additional duties as assigned by the line manager. 

• Ensure adherence to Home Instead’s Equality, Diversity, and Equal Opportunities Policy in both employment and service delivery. 

• Undertake further training to support Care Professionals’ development as needed. 

Essential Requirements 

• Level 3 NVQ in Health and Social Care (or equivalent). 

• Proven experience delivering a broad range of personal care services. 

• Commitment to delivering exceptional care through team support. 

• Strong understanding of Health and Social Care legislation and regulations. 

• Excellent communication skills with the ability to build rapport quickly. 

• Confidence in using care management technology and training others. 

• Awareness of confidentiality and current legislation. 

• Proficiency in IT systems, including Microsoft Office or Google Suite, and virtual communication platforms. 

• Full driving licence and access to transport for client visits. 

• Strong organisational skills with the ability to manage your own schedule and adapt to business needs.