Job details
- Salary £38,000 to £40,000 per annum Salary - depending on experience
- Role Registered Manager / Service Manager
- Hours Full Time
- Location Woking, Surrey
Job summary
We’re Hiring: Registered Manager – Woking, Surrey
AllBest Solutions Ltd is seeking an experienced, motivated and compassionate registered manager to join our team. We pride ourselves on providing high-quality, person-centred domiciliary care services, and we are looking for someone who can lead our service with professionalism, empathy and strong leadership skills
What You’ll Do
• Developing and maintaining a positive workplace culture
• Working in partnership with other health and social care professionals
• Leading, managing, mentoring and supporting staff so they can perform their roles safely to the best of their ability.
• Providing Information, advise and support to service users, families and employees
• Prompting Independence, rights, encouragement
• Helping service users to access local services and take part in the local community
• Recruiting, training and supervising employees
• Monitoring business performance and quality of care
• Meeting legal requirements including health and safety
• Agreeing contracts, budgeting, and fundraising
• Develop policies and practices and keeping up to date records
• Ensuring that each service user has a person-centered care plan and risk assessments which is effectively implemented and regularly updated as care needs change / develop
• Working closely with management teams to define and implement the strategic development plans ensuring that employees deliver a quality service and uphold our values.
• Managing and training all establishment employees including inductions, probations, appraisals and disciplinaries to ensure good performance and a positive culture, including identifying training needs as required.
• Complying with Heath and Social care act 2008, CQC legislation
• Oversea the day-day operation of the branch, including care planning, audits, employee management and ensuring compliance with CQC regulations.
• Developing opportunities for improving the standard of care, by encouraging engagement from relatives, friends, and the local community, proactively using feedback to enhance services.
• Champion excellent customer service and is readily available to address clients’ needs and concerns.
• It is vital that you are confident in providing high quality care to our clientele yourself when required or if demand is required, to show example to the employees you will manage and maintain close relationships with the customers we serve.
• On Call – Out of Hours Duties and monitoring of all out of hours
Specific requirements for Previous Experience
• Previous experience of working in similar role desired.
• Previous experience of working as a Registered manager - care manager.
• Experience of working with customers, particularly those that may have additional support needs.
• Project management
• The ability to manage own learning
• Level 4 or above in health and social care, nursing, social work or management. However, this is not essential if you don’t already hold a relevant qualification. You must undertake a level 5 Diploma in leadership and management for health and social care once you commence the post
• Have at least two years’ experience successfully managing a care service
• Previous experience in successfully recruiting and selecting employees
• Fantastic communication skills with excellent ability to build strong, professional working relationships across the group
• Demonstrate strong leadership, staff management and communication skills
• Are passionate about safeguarding and ensuring the highest quality of care
Why Join Us?
- Supportive and friendly management team
- Growing organisation with career progression
- Meaningful role that directly improves lives
Skills / Qualifications:
- Previous experience as a Registered Manager or Care Manager
- Strong leadership and communication skills
- Experience managing a care service and supporting staff teams
- Good knowledge of CQC regulations and governance
- Level 4/5 in Health & Social Care (or willingness to work towards Level 5)
- Ability to build positive relationships with clients