I can honestly say on occasion they have gone above and beyond what is expectedStuart R(Client / Service User)

The management team were always on call and explained everything with clarity throughoutL K(Son-in-law of Client/Service User)

The care, compassion and the flexibility of the care my father received was outstandinHelen P(Daughter of Client/Service User)

I can honestly say on occasion they have gone above and beyond what is expectedStuart R(Client / Service User)

The management team were always on call and explained everything with clarity throughoutL K(Son-in-law of Client/Service User)

The care, compassion and the flexibility of the care my father received was outstandinHelen P(Daughter of Client/Service User)

Allbest Solutions Ltd provides home care for adults aged 18 and over in Surrey and nearby areas. Support is given to help people live safely and comfortably in their own homes while keeping as much independence as possible.
All staff are well trained and DBS checked. Care is provided in a safe and respectful way with a focus on each person’s needs and daily routine specified in care plans
Support includes help...
Care Provided by Allbest Solutions Ltd
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28
- Weekly Live-in Care Fees: £1,500 - £1,700
- 30 Minute Visiting Care Fees: from £25
RATE EFFECTIVE 1st April 2026
Contact Allbest Solutions Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Allbest Solutions Ltd
- Private Owned
Person in charge
- Joan Minja (Registered Manager)
Allbest Solutions Ltd Reviews (33)
Allbest Solutions Ltd has a Review Score of 9.9 (9.856) out of 10, based on 20 reviews in the last 2 years.
Over all time Allbest Solutions Ltd has 33 reviews.
My husband and I are service users. I am 76 years old and have two life threatening diseases. My husband will be eighty this year, and he has Alzheimer's. We have always found the staff of Allbest to be friendly, cheerful and willing to do whatever they can to look after us very well. I can thoroughly recommend them.
Many thanks for the review and feedback about the business and its staff particularly the front line staff caring your both you and your husband.
We will pass on the feed back to our staff too
If there is anything you can suggest to improve the health outcomes for both of you, we...
Excellent.
Dear Ian
Thank you very much for the candid review you have given us at Allbest Solutions. Your feedback is important to us.
We are always open for suggestions to improve ourselves and the services we offer to the end users like your parent
If there is a an area requiring improvement...
The care I am getting is first class with no complaints. I would recommend this company to all nationals in the UK.
Thank you so much for the positive review. We are glad that you are happy with the care we provide and the outcomes
If there is anything we need improving please do not hesitate to let us know
Joan Minja
My father has alzheimer's and my mother is physically frail and they are both 90. My mother went into hospital as an emergency and Allbest Solutions immediately reacted with an increased care package for my father who had also recently attended A&E and had reduced mobility. The care, compassion and the flexibility of the care my father received was outstanding. When my mother returned home from hospital again Allbest Solutions provided the care to meet their needs with great flexibility and liaised with the hospital at home team to ensure my mother received the best possible care. The young ladies who care for my mother and father are fantastic, nothing is too much trouble and they always arrive with a smile. As my parents needs have increased, the young ladies have gone above and beyond. This has enabled my parents to stay in their own home and be together and gives all their children peace of mind that our parents are receiving the best possible care. Thank you
Thank you so much Helen for your kind words. It really means a lot to hear how our team has been able to support your parents and your family. We know how challenging things can be when loved ones' needs increase, and it's wonderful to hear that the care, flexibility, and compassion of our team...
Allbest have been looking after my mum for some time now, she loves them they all take time to have a kind and thoughtful chat. They provide morning, end of day and bedtime visits x7 days a week for my mum.
I call them angels as they are all truly unreal in what they do how they do it and continue to do so. I will not hesitate in recommending the team there as you will be very hard pushed to get the attentive care and response from anywhere else.
Absolutely wonderful people. There's a reason why they are called ALLBEST because they are!! KS son of service user.
Dear Valued Customer, thank you for wonderful feedback, we really appreciate you taking the time to review our services and again thank you form us all at Allbest solutions limited.
The team at Allbest Solutions have been brilliant looking after my father. From the carers all the way to the office team nothing is too much trouble and most importantly I know dad is in safe hands all day every day. A very well run professional team who i would totally recommend.
Dear Valued Customer, we would like to thank you for taking the time to review our services, this is greatly appreciated and helps us to know the areas we are doing well, again thank you for us all for the five star review, ABS Team
We had a very good experience with Allbest providing care for our Mother. We had never had carers for her before but Allbest made it easy, and they were always flexible as the care needs changed. I also appreciated how easy it is to contact them and get to speak to the correct person, it helps give dealing with them a small company feeling and that whoever you speak to knows you and cares about you. Top marks, keep it up please!
Dear Valued customer, and NOKThank you for the wonderful review, we really appreciate you taking the time to complete the review and help us to understand area we are doing well, thank you from us all for the five star review. From ABS team.
I receive morning and evening care ; my carers come on time , good hygiene and standards with polite professional manner . They listen to my needs help me dress and wash , prepare morning breakfast.
For the evening they prepare my food as I can't cut and stand on my feet . I have several health problems, fibromyalgia, breast cancer , nerve damage on my hands and feet plus can't bend due to bulging discs on my spine . Manager listens to my needs and provided me 2 good carers calm and professional also helps my anxiety and depression.
Dear Valued customer, Thank you for taking the time to review ABS services, we value your positive feedback, we are extremely pleased that you have felt support and your needs have been met. Again thank you for your five-star review from us all at Allbest solutions limited.
My father-in-law has a carer and they are so professional in all different ways. They are also so pleasant doing what I would say is a difficult job. If we are missing even for a moment they have (all of them) the ability to let themselves into the property and perform their various tasks. I have always found them a tip-top outfit, always wanting to please and always do. They are that good! My father-in-law very much likes this carer firm and we wouldn't change them for the world. Dad always looks forward to seeing them and who is on. The manageress is a lovely lady who is always there for us.
We would like to thank you for taking the time to review our services, we are extremely pleased the service has met both the customers needs and supported the family also. Again we would like to thank you from us all at Allbest Solutions Limited.
Been using them for a year now, providing 3 visits of two carers per day to assist my wife. They have been brilliant with kind, emphatic carers who my wife looks forward to seeing each visit and I can have a short downtime knowing my wife is in good hands.
Dear Valued customer and NOK, thank you for reviewing our services we are extremely pleased we have been able to support you in a way that is meeting both the customer's and family's needs and expectations. Again thank you from us all at Allbest Solutions Limited.
The carers are very supportive and good, however, when I need to change my times because I go out I keep the office informed, but I get no reply confirming or not if this is possible, why?
I do like my carers and I don't want them to get ill or anything to happen to any of them, please support them.
Thank you for your feedback, we are glad the care staff are supporting well however we are disappointed to hear the feedback from the office has not been as responsive, we will work hard to improve this and will continue to monitor and improve our services. Thank you for taking the time to review our services.
Sometimes if no washing up to be done, or personal care, they will ask if there is anything that we would like them to do for eg light housework, hanging out wet washing, or bringing in.
Would appreciate a call from the office if a carer is running late after the permitted allowance of being 15 minutes late.
Thank you for taking the time to review our services, we will ensure your feedback is followed and notify you of any delays over the permitted allowance. We are pleased the services have been of a good standard so far and look forward to our continued services and improvements. in the future. Thank...
Generally, the carers are very good and again go above and beyond. A good example I don't like uniforms my full-time carer will not wear a uniform when they are around me which is nice, obviously when they double up the carer coming will wear their uniform but for me around the house it makes it feel a little less official. I can be a difficult one in that I like proper food as opposed to oven-ready on my microwave meals. All the staff are very keen to try and do me my food the way I like it. Overall I am happy and would be more than happy to recommend them to anybody!
Thank you for taking the time to review our services, we value all feedback and are extremely pleased with the positive feedback received. Again thank you from us all at Allbest Solutions Limited.
Would have been excellent all around if timekeeping was a bit more reliable.
Thank you for taking the time to review our services, we work hard to improve our services through reviews and feedback and take the timekeeping on board to see how we can improve this for you and the customer. Again thank you for your feedback and we hope we can improve the services received. From Us all at Allbest Solutions Limited.
The carers I have met are very experienced and provide the highest level of care.
I always know my elderly father is receiving high-quality care for his condition.
They are punctual, and polite and carry out every task very efficiently.
The daily care notes are easily accessible via an app and are very comprehensive.
I would recommend this company to anyone unsure who to use, for care of their loved ones.
From us all at Allbest Solutions Limited
However, out of the car, the branch manager and 2 carer support appeared to welcome me and help me to become independent or self-contained to be able to look after myself eventually.
All come across well and caring compassionate with integrity.
I have worked hard in various ways in all aspects of the local community for my wife and myself to lead a better life and to get our garden, our affairs, our self-owned private terraced home ship-shape, neat, clean, tidy, and presentable once more.
I have dystrophy, and blepharitis which can lead to frustration the carer's support under their branch manager has been excellent, humorous, diligent, caring, compassionate, and humane, in helping.
Thank you very much.
From us all at Allbest Solutions Limited
I have got roughly 6 years experience with having had several care agencies into my home. The care and management both are very accommodating in my care not only towards me but my home as well.
I have never had as clean a home with carers being in charge of my domestic needs.
This is born out of not just my own opinion, several people have commented on how clean my flat is since Allbest Solutions have taken over.
I cannot thank the carers and the management enough for the service and care provided by them.
It has made a difference to my quality of life to have carers that come to my home treat it and myself with respect and actually want to be here and not just doing the job for the wages, which as we are all aware are not the highest paid
To the whole team at Allbest Solutions I thank you from the bottom of my heart.
Thank you.
Dear Valued Customer, thank you for your positive feedback, we are extremely pleased that Allbest Solutions is making a difference and treating you with the respect and dignity all people deserve, we look forward to working together to provide positive outcomes and would like to again thank you for taking the time to review our service. From us all at Allbest Solutions Limited
Allbest Solutions were able to quickly provide excellent care for my elderly aunt whose health started to deteriorate rapidly. The care provided allowed my aunt to remain in her home, with dignity, as she wished. During this time she was very well looked after and treated with kindness and compassion. Allbest Solutions management provided me with timely, helpful feedback, particularly around navigating the various health providers.
Thank you for taking the time to review Allbest Solutions, we are really pleased that we were able to support you and your family during such a difficult time, it has been a pleasure to provide services and we would like to again thank you for your valued feedback. From us all at Allbest Solutions Limited
Allbest listen to feedback and acts quickly to sort out any shortcomings.
We would like to thank you for taking the time to complete a review of the services, we value all feedback and work hard to improve services, thank you from us all at Allbest Solutions Limited.
My 92-year-old mother was well cared for emotionally and physically with such kindness, dignity, and compassion, her live in carer was wonderful and in a very quick time was able to read my mother's needs and act accordingly by coaxing her gently and listen to her.
The care assistance ladies who were there to assist with additional backup were also very encouraging, friendly and patient.
The feedback from management was fantastic keeping the family informed at all times of any changes to health issues or outcomes of doctors or healthcare visits/appointments.
Sadly, my mother passed away, the carers and management team showed compassion and handled all the necessary procedures that follow after a death at home.
I am truly grateful for the time my mother had with Allbest as she was happier than she had been for a while.
Thank you for taking the time to review the services, we are extremely pleased we were of comfort during such a hard time for you and your family. We value all feedback and the positive review will enable us to ensure we maintain a good standard of care showing the areas we are doing well, it was a...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 February 2020- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (5)
- Posted: Thursday 26 Mar 2026This week saw a full programme of refresher training for care staff at Allbest Solutions Ltd in Surrey and surrounding areas. Sessions covered key topics including moving and positioning using...
- Posted: Thursday 26 Mar 2026Allbest Solutions Ltd is introducing NFC visit tagging across services in Surrey and surrounding areas. This simple system allows carers to tap in and out at the start and end...
- Posted: Friday 06 Feb 2026Retention of Independence and Routine Domiciliary care enables individuals to maintain their lifestyle, routines, and autonomy, allowing them to make their own decisions about daily life Comfort of Familiar Surroundings...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Allbest Solutions Ltd.
Meet the Team (2)
Meet Joan, the driving force behind our company brings a wealth of experience from her dedicated years in health and social care settings. Formerly a healthcare professional, Joan's passion led her to create a company focused on delivering exceptional care. As the founder and leader, Joan's vision is to redefine healthcare by placing individuals at the heart of our services, fostering a culture of empathy, and ensuring that every person receives the care they deserve.
Driven by a mission to make a positive impact, Joan continues to lead our team with dedication and a relentless pursuit of excellence. Her leadership is characterized by a commitment to innovation, integrity, and the unwavering belief that quality healthcare should be accessible to all.
Joseph is a technology and information security leader specialising in transformation, governance, risk, and compliance across diverse sectors, including health and social care, finance, energy, and education.
He translates complex risk into practical decisions and builds high-trust teams that embed secure-by-design practices. With an MSc in Information Security and Computer Forensics, Joseph has a strong track record in ISO 27001, GDPR, and operational resilience
Frequently Asked Questions about Allbest Solutions Ltd
How many Carers does Allbest Solutions Ltd employ?
Allbest Solutions Ltd employs 50 carers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Allbest Solutions Ltd to verify any information. View our terms and conditions. Allbest Solutions Ltd has an Enhanced Service - more info.