Allbest Solutions Ltd

I am truly grateful for the time my mother had with Allbest as she was happier than she had been for a while.

My husband's carer has simply been outstanding with a total degree of care, compassion, consideration, professionalism and anticipation of his complex needs. This carer is a person who clearly understands what being unwell and vulnerable feels like and is to be commended for everything he does and is. He is a credit to your organisation and if every carer followed his example the industry would thrive.

I certainly have no regrets. They contact the GP if necessary and then advise me too.

Review is for a longer period. The regular carers are great and make my wife feel happy. They are experienced with our equipment and know how she requires her daily tasks. They are both friendly and humourous and work well. They are a tremendous asset to your company so please look after them.

Our carers are very efficient, show courtest, very respectful, love and care combined. Couldn't find fault, first-rate care.

The staff were always polite and professional. They notified the ambulance services, being able to assess the need better than we could.

Very pleased with the accommodating service.

The service and kindness received from his carer were reassuring as he was home alone for two weeks. You know who you are - well done, and thank you. I was totally reassured as I live 30 miles from the client. My mind was at ease.

Everyone from Allbest Solutions (carers, management team) were kind and considerate throughout from initial discussion, visits and consideration to family after his death. The management team were always on call and explained everything with clarity throughout, including dealing with his GP directly at times. We had the same 2 carers throughout (save for day off) and they were all very kind, informative, incredibly patient and caring. They built a rapport with my father-in-law quickly and treated him with dignity and respect. Excellent compassionate service.

The review took place at the client's home; it was a chat about the care of the client and if anything had changed over the last six months. Notes were taken and noted on mobile was asked to sign to say they were correct. Clean was asked if it was ok to ring up once a month to see how things were going, which is fine. We were also informed if we had any worries, then we can call the agency at any time, which was reassuring.

Allbest Solutions have been caring for my husband for almost two years and the care given has always been very good indeed.

Allbest Solutions have been caring for my mother over the last two months. She has four visits a day and is dependent on them for all her personal care including medication and meals. The company has gone out of its way to accommodate my mother's needs. Most of the time my mother is visited by the same carer. This continuity has meant that my mother and her carer have quickly established a trusting relationship. The carer is very kind, respectful of my mother's wishes and mindful of her needs. The company provide an excellent service and compassion. I can thoroughly recommend them.

I very much appreciate the care that I am receiving. Each carer that has come to visit me have been respectful. My needs have been dealt with in a caring cheerful manner for which I am most grateful.

The office staff are very responsive and the phone is always answered whatever the time of day and they are excellent at communicating with us too.