Posted 09 January, 2026 Hales Group Ltd logo

Support Worker

Hales Group Ltd Tyne & Wear

Job details

  • Salary £12.30 per hour
  • Role Carer / Support Worker
  • Hours Full Time or Part Time
  • Location Gateshead, Tyne & Wear

Job summary

  • Hospital Discharge Support Worker
  • Based in Gateshead
  • Shift pay: £12.30 per hour
  • Areas covered: NE10, NE9, NE8, DH3, NE16, NE11, NE40, NE39, NE17, NE21
  • Hours: 7am to 2:30pm, 2.30pm to 11pm / 4 on 3 off shift pattern
  • Previous experience in providing care (essential)
  • A full UK driving licence and access to your own vehicle (essential)

Hales Homecare is looking for compassionate and dedicated Hospital Discharge Support Workers to join our team in Gateshead. In this role, you’ll help individuals transition from hospital care back to living independently in their own homes.

What you’ll do:

  • Provide hands-on care and support tailored to individual needs.
  • Dynamically assess and respond to changing care requirements.
  • Liaise with healthcare professionals to ensure continuity of care.
  • Signpost service users and families to additional services, equipment, and resources for long-term recovery.

Don't miss out on this fantastic opportunity. Apply now!

The ideal Support Worker is passionate about helping others and committed to delivering high-quality care and support. You’ll be a reliable and honest team player with strong communication skills, both verbal and written, to ensure accurate record-keeping. Most importantly, you’ll share our values: a commitment to positive change, trust, professional excellence, and delivering personalised care.

To apply, you must have the right to work in the UK. Please note, we are currently unable to accept applications from individuals requiring a Tier 2 Certificate of Sponsorship.

As a Support Worker, we offer excellent perks and benefits including:

  • Enhanced bank holiday rates
  • Referral Bonuses up to £517
  • Pension scheme and paid holidays
  • Free uniform and PPE
  • Early Pay access with Hastee
  • FREE Blue Light Card – exclusive discounts at over 15,000 retailers
  • Reward and recognition schemes: Hales Heroes Monthly Draw, Quarterly Awards and Hales Care Annual Awards
  • Cycle and car salary sacrifice schemes
  • External Well-being Programme including up to 10 therapy sessions with qualified counsellors, 24/7 telephone support from health and legal professionals, and access to our health and well-being app
  • Health and Financial Well-being Support

Join us in making a real difference in the lives of those we care for. Your support can bring warmth and reassurance to someone's day. Apply today and become part of our team.

Please note the role is subject to an enhanced DBS check and reference verification.

To complete your application, you’ll be taken to the Hales Care Recruitment Page to complete a short registration. This step is essential to progress your application and is completely secure.