1. UK Home Care Agencies Search
  2. Home Care Agencies Groups
  3. Locations Owned by Hales Group Ltd

Home Care Providers Owned by Hales Group Ltd

Jobs
6.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Hales Group Ltd
Hales Homecare are an independent privately run Homecare specialist operating across much of the UK for over 25 years.

Staff are well trained, committed care professionals who share your values and will support you to achieve your goals.

Hales deliver over 50,000 hours of care per week to support people to remain independent in their own homes, and are fully regulated by the Care Quality Commission.

Personal choice and individual care planning are at the centre of their services to ensure their care users wishes and wellbeing remains the priority in all that they do.

Whether you need an hour of care occasionally, a regular weekly package or a complete live in service, Hales Homecare can support you. They can guide you through the funding options for your care and signpost you to access other specialist support where necessary to ensure your care is delivered safely and your independence is maintained.

Hales Group Ltd Locations (20)

Map View
Sort By
20 Home Care Providers owned by Hales Group Ltd
Hales Home Care Swaffham

29a Turbine Way, Swaffham PE37 7XD 

9.5 11 reviews
"Well looked after. A particular carer is very helpful, always looking out for me. The rest of the staff are very good. I have no…"   Read all 11 reviews

Hales Home Care Swaffham is committed to providing safe and reliable care that enhances the quality of life of their service users. The care provider promotes independence and a high standard of living within the comfort of one's own home as well… Read more about Hales Home Care Swaffham

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £27.37 / hour
Hales Home Care Peterborough

Unit 3B, Flag Business Exchange, Peterborough PE1 5TX 

9.4 12 reviews
"Pleasant and respectful carers. Carers and office staff who are very helpful when I have hospital appointments etc. Carers schedule sent…"   Read all 12 reviews

Hales Homecare Peterborough provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by… Read more about Hales Home Care Peterborough

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £26.76 / hour
Hales Home Care Wickford

Suite 6, Sopwith House, Wickford SS11 8YU 

9.3 13 reviews
"Excellent service as always over the years. Really care about their clients and go over and above every time. They are friendly and polite…"   Read all 13 reviews

Hales Homecare Wickford are committed to their service users and strive to enhance your life and enable you to live as independently and happily as possible with one to one support. Hales offer a range of services for people of all ages and requirements,… Read more about Hales Home Care Wickford

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £29.29 / hour
Hales Homecare Lowestoft

Jarrold House, Grove Road, Lowestoft NR32 1EB 

8.6 4 reviews
"Hales Carers have supported my father-in-law for the past 18 months and have been outstanding with the care and support they have provided…"   Read all 4 reviews

Hales Home Care Waveney is a specialist home care provider that has supported people with complex needs for over 20 years. The care provider is committed to ensuring that their service users can continue living in the comfort and security of their… Read more about Hales Homecare Lowestoft

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26.76 / hour
Hales Home Care Leeds

Unit 6, Hepton Court, York Road, Leeds LS9 6PW 

8.3 15 reviews
"My regular carer are 100%. For example, a particular carer comes in and does all that is needed to do. I don't bother about anythi…"   Read all 15 reviews

Hales Homecare Leeds provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by loved ones… Read more about Hales Home Care Leeds

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.37 / hour
Hales Home Care Ipswich

53 Barrack Square, Martlesham Heath Business Park, Ipswich IP5 3RF 

8.0 3 reviews
"Excellent service all-round. Care workers are very professional, very patient and very caring. Background office staff are also excellent…"   Read all 3 reviews

Hales Homecare Ipswich provides outstanding, bespoke domiciliary care, specially tailored to your requirements. Hales provides an outstanding and sensitive service to enable people in the town and surrounding areas to continue living the lifestyle… Read more about Hales Home Care Ipswich

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.37 / hour
Hales Home Care Doncaster

Unit 3, M&M Business Park, Doncaster Road, Kirk Sandwell, Doncaster DN3 1HR 

7.6 1 review
"We find that the lady carers are very helpful and will help in any way they can and nothing is too much trouble to them. They are always…"   Read review

Hales Homecare Doncaster provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by loved… Read more about Hales Home Care Doncaster

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Hales Home Care Sheffield

Horizon House, Roman Ridge Road, Sheffield S9 1GD 

7.0 3 reviews
"My mum and dad both have very complex needs, the care they get is exceptional and very consistent. The care company have worked so hard…"   Read all 3 reviews

Hales Home Care Sheffield is dedicated to providing bespoke home care services to help clients maintain their independence and lead fulfilling lives with added support. Their comprehensive care services are tailored to meet the individual needs of… Read more about Hales Home Care Sheffield

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £23.90 / hour
Hales Group Ltd Worcester

Noble House, Oak View Way, Worcester WR2 5FH 

7.0 1 review
"All the staff are sometimes funny but helpful when I need them, and very good at guiding me through the right meditation. However, the…"   Read review

Hales Group Ltd - Worcester provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about Hales Group Ltd Worcester

  • Care Provided
  • Dementia
  • Visiting Care from £35.36 / hour
Hales Homecare Letchworth

608 Jubilee Trading Estate, Letchworth Garden City SG6 1NE 

6.8 4 reviews
"The carers are equally fantastic. Special mentions to the wonderful staff. A well organised, reliable and caring organisation run by the…"   Read all 4 reviews

Hales Homecare Hertfordshire provides outstanding, bespoke domiciliary care, specially tailored to your requirements. They can help you maintain your independence and live an enjoyable independent life, with a little added support. They offer domiciliary… Read more about Hales Homecare Letchworth

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.37 / hour
Niche Care Rotherham

Unit B10 Taylor's Court, Parkgate, Rotherham S62 6NU 

2.6 1 review

Niche Care Rotherham provides outstanding, bespoke domiciliary care, specially tailored to their server user's requirements. Their extensive experience in the care sector ensures that you or your loved one will receive exceptional support from professionally… Read more about Niche Care Rotherham

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £26.76 / hour
Hales Home Care Grimsby

11 Dudley Street, Grimsby DN31 2AW 

2.3 7 reviews
"I only used Hales from 19/09/23 to 20/09/23 but they were brilliant. They were on time, presentable, humorous and efficient. They were…"   Read all 7 reviews

Hales Homecare Grimsby provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by loved… Read more about Hales Home Care Grimsby

  • Care Provided
  • Visiting Care
  • Visiting Care from £27.37 / hour
Hales Home Care Newcastle

128 Maling Exchange, Hoults Yard, Walker Road, Newcastle upon Tyne NE6 2HL 

1.2 1 review

Hales Home Care Newcastle offers personalised home care services to vulnerable people in Newcastle and surrounding areas. With extensive experience in the sector, their professional and trained carers provide exceptional support to service users, regardless… Read more about Hales Home Care Newcastle

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £25.02 / hour
Hales Home Care Rotherham

B11, Taylors Court, Parkgate, Rotherham S62 6NU 

1.0 1 review

Hales Home Care (Rotherham) provides bespoke domiciliary care to people who wish to remain living in their own homes. The team pride themselves on offering flexible care that is tailored entirely to each client's individual needs, wishes and lifestyle… Read more about Hales Home Care Rotherham

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £26.76 / hour
Hales Homecare Gateshead

Hypoint, Saltmeadows Road, Gateshead NE8 3AH 

1.0 1 review

Hales Home Care Gateshead offers tailored domiciliary care to individuals of all ages with exceptional support from professionally trained carers. They understand the importance of individual needs and offer flexibility in the amount of care provided,… Read more about Hales Homecare Gateshead

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Hales Home Care Norwich

17 Hellesdon Park Road, Norwich NR6 5DR 

1 review
"Mum was uncomfortable last night and Hales Home Care contacted us to advise of the situation. Today I telephoned her doctor where I was…"   Read review

Hales Homecare Norwich strives to deliver the best possible care to all of its Service Users. Where some of their procedures have failed to meet the new inspection standards, Hales listen carefully to the suggestions of the inspectors and the local authority… Read more about Hales Home Care Norwich

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.37 / hour
Hales Home Care Hull

Unit 5C & 5D Marfleet Environment, Hedon Road, Hull HU9 5LW 

Hales Homecare Hull provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by loved ones… Read more about Hales Home Care Hull

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £26.76 / hour
Hales Home Care Scunthorpe

84 Oswald Road, Scunthorpe DN15 7PA 

Hales Homecare Scunthorpe provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by loved… Read more about Hales Home Care Scunthorpe

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
Hales Home Care Bradford

5 - 6 Drumhill House, Clayton Lane, Bradford BD14 6RF 

Hales Home care (Bradford) cares for people in their own homes. Home care services include personal care (such as help with showering, going to the toilet and getting out of bed), as well as preparing meals, complex care support and assistance attending… Read more about Hales Home Care Bradford

  • Care Provided
  • Dementia
  • Visiting Care from £27.37 / hour
Aspen Gardens

George Stephenson Boulevard, Hardwick, Darlington Lane, Stockton-on-Tees TS19 8GB 

Aspen Gardens in Stockton-on-Tees provides home care services to adults with physical disabilities etc. Home care services include personal care such as assistance getting in and out of bed, help showering, going to the toilet and getting dressed.… Read more about Aspen Gardens

  • Care Provided
  • Dementia

Hales Group Ltd Reviews (79)

6.0

Hales Group Ltd has a Group Review Score of 6.0 (5.974) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hales Group Ltd must have a Review Score.

Overall Experience
  • 12
  • 3
  • 1
  • 0
  • 4
Date Published
  • 79
  • 8
  • 13
  • 45
  • 34
Reviewer Connection to Hales Group Ltd
  • 11
  • 4
  • 3
  • 1
  • 1
Review of

Hales Group Ltd Worcester

from Paul M (Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are sometimes funny but helpful when I need them, and very good at guiding me through the right meditation. However, the staff did not come to me on the morning of 31st August 2025. I was meant to have them at 6 am, but the team leader moved it to 8 am without my permission, so I had to
phone 111 for NHS for help.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Group Ltd Worcester
Thank you for sharing your feedback with us. We're really pleased to hear that you find our staff helpful and supportive. We understand you've had some issues with a recent visit and we'd like to look…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Leeds

from Julie W (Client) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The carers are very good to me.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Leeds
Thank you for your kind words. We're so pleased to hear our carers are looking after you so well, and we'll make sure to pass your feedback on to the Leeds team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Leeds

from Charlie E (Client) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My regular carer are 100%. For example, a particular carer comes in and does all that is needed to do. I don't bother about anything.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Leeds
Thank you so much for sharing your feedback. It means a lot to our team, and we'll make sure your kind words are passed on. As always, we're here if you need anything.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Gateshead

from A F (Daughter of Client) published on 24 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Absolutely terrible service. Not given correct dose of medication on more than one occasion. Carers ( I use this loosely) very abrupt, uncaring, lack of conversation and empathy. 30 minutes but always out the door within 17 to 20 minutes. If they treat people like the way they have for my mam I fear
for the dementia patients they go to.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Homecare Gateshead
Thank you for sharing your feedback with us. We take your concerns seriously and are currently looking into this matter. As always, our priority is to ensure the wellbeing and satisfaction of those we…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Ipswich

from Richard W (Son of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service all-round. Care workers are very professional, very patient and very caring. Background office staff are also excellent and very quick to respond to and fix any issues or problems. Excellent value for money!
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Ipswich
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with both our care team and our office staff. Providing high quality, person-centred care is…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Niche Care Rotherham

from Kathryn B (Daughter of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
I have found out that today for the third time in a row, the carer has not given my Dad the correct medication, despite his needs being explained to them when they made the errors on the second and third times.
Reply from Irene Amarante, Digital Media & Marketing Manager at Niche Care Rotherham
Thank you for taking the time to leave us a review. We take your concerns seriously and are currently looking into this matter. As always, our priority is to ensure the wellbeing and satisfaction of…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Swaffham

from V W (Client) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well looked after. A particular carer is very helpful, always looking out for me. The rest of the staff are very good. I have no complaints, and I feel I have support as I am on my own. They keep an eye on my legs as I am on my own and can not reach them without getting out of breath, so I am very happy
with the care I am receiving.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Swaffham
Thank you for your lovely feedback! We're so pleased to hear that you feel well cared for and supported. It means a great deal to our team to know their efforts are making a positive difference.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Swaffham

from Stacey P (Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with care provided. My care i receive, I am treated with dignity, I'm treated very well. Very professional and helpful. All staff are helpful with a smile. Would highly recommend lovely people
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Swaffham
Thank you for your kind words and for taking the time to share your experience with our Swaffham team. Your feedback means the world to us, and we'll be sure to pass your comments on to the team.…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Newcastle

from S H (Client) published on 2 April 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
A terrible company, with poor management.
I've been with Hales Group Newcastle since May 2024 and definitely wouldn't recommend them to anyone remotely vulnerable or unwell.
Their carers are poorly trained, don't always complete tasks and are not at all empathetic or caring (as carers are supposed
to be!). If you report issues to management, they will ignore you for months. When you finally get exasperated enough to formally complain, the company will attempt to discredit you, deny any wrongdoing and carers will suddenly start writing untrue statements about you in their care notes. Management also lie constantly. For example: Hales Group are supposed to be fulfilling a care package paid for by the Council, consisting of 1 hour domestic duties and 1 hour of personal care. Only, for the first six months they refused to provide any personal care, claiming "We don't do that". They're now attempting to claim I refused any personal care and it wasn't in my care plan.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Newcastle
Thank you for taking the time to share your feedback. We take all concerns seriously and are committed to providing the highest quality of care.We are aware of the matters you have raised and are…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Peterborough

from Lynn P (Wife of Client) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I use Hales as a drop in care service for my husband who is not elderly, but has some difficulties after a stroke - and if I am away, it gives me peace of mind to know that someone can pop in and check he has remembered the basics like eating and taking his meds, plus I need to make sure he has not
injured himself as he is a little infirm. It also means he has someone to talk to even for a short time. I have found them to be mostly timely, and husband reports back that they are friendly and respectful. It is an invaluable and inexpensive service which I don't need that often, but happy to use when necessary. I have also found anyone I have spoken to over the phone to be understanding and helpful.
Reply from Nicola Mewse, Managing Director at Hales Home Care Peterborough
Thank you for taking the time to leave such a detailed review for our Peterborough service. We will ensure that the feedback is passed to our team whom we value very much. They work hard to ensure the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Peterborough

from I E (Client) published on 23 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Pleasant and respectful carers. Carers and office staff who are very helpful when I have hospital appointments etc. Carers schedule sent every week. Always treated with dignity and respect. The carers are always very caring and help when I need extra help.
Reply from Nicola Mewse, Managing Director at Hales Home Care Peterborough
Thank you so much for taking the time to leave a detailed review for our Peterborough team. We will ensure your comments are passed onto the individuals involved in your care, who are always so…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Peterborough

from Jonathan B (Client) published on 21 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good, excellent service.
I require sitting service to be approved by social services. How do I go about getting it for me? Is there a telephone number for this, could you help me get the phone number? Thanks.
Reply from Nicola Mewse, Managing Director at Hales Home Care Peterborough
Thank you for taking the time to leave a review. Your comments and ratings will be shared with our Peterborough team, of whom we are very proud. A member of our operational team will be in touch to…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Grimsby

from D F (Son of Client) published on 28 November 2024 Submitted via Website • Report
Overall Experience 1.0 out of 5
Strange company. Carers are great but the office never returns calls and doesn't seem to be organised. Can be in the past a bit vindictive, i.e. a while back we had to ask to stop sending male carers. Then we got nothing but male carers. One night a female carer came and was ordered out over the phone,
a male carer came later. Sorted now but took social services intervention to get it sorted. Very strange company.
Reply from Nicola Mewse, Managing Director at Hales Home Care Grimsby
Thank you for your review. We do not support this service user with personal care - she is washed and dressed when carers arrive. Since Jan 24 male carers attended 15 times. We were asked to cancel…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Peterborough

from Keith S (Client) published on 29 October 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Care has been very good from all the carers we have used. Timely, respectful, professional capable.
Reply from Nicola Mewse, Managing Director at Hales Home Care Peterborough
Thank you for taking the time to leave a review for our Peterborough team. We will pass the comments on to the individuals who support you. Feedback is so important to ensure we continuously review…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Letchworth

from J F (Client) published on 29 October 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good experience but would appreciate a phone call if carers are severely delayed for any reason.
Reply from Nicola Mewse, Managing Director at Hales Homecare Letchworth
Thank you for taking the time to leave a review for our Hertfordshire service. We welcome your feedback and will pass on the comments to the local branch manager to ensure any necessary action is…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Swaffham

from G B (Client) assisted by family/friend published on 7 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased and happy with the service I receive. All staff are very good and nice and caring.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Sheffield

from P T (Son of Client) published on 3 October 2024 Submitted via Website • Report
Overall Experience 3.0 out of 5
Generally, the care is pretty good but the main issue we have is the timing of the calls. When Hales took over it was agreed that Mum likes to get up around 9 am and go to bed around 7.30 pm but the evening call is usually set around 8.30 pm and sometimes even later but usually when we speak to the
carers they say they'll try to get here for 7.30 pm. But on the morning calls we can be calling up around 10:15 am asking where the carers are, and on a rare occasion the carers haven't arrived until 11.45 am to get mum up washed and ready by which time I have managed to do it myself as mum will keep asking when can I get up.
I know it may be staffing issues and sickness, with the staff who are working having more work put on them to cover for sickness but it can be frustrating trying to arrange things when you don't know what time the carers are going to turn up.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Home Care Sheffield
Thank you for taking the time to provide us with your feedback. We're pleased to hear that, overall, you find the care provided to be good. However, we apologise for the issues you've experienced with…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Home Care Sheffield

from E D (Daughter of Client) published on 30 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum and dad both have very complex needs, the care they get is exceptional and very consistent. The care company have worked so hard over the past years to work with me to get to know my mum and dad's needs so that they can provide the best possible care for them. My mum and dad need the same carers
daily because of their condition and even when exceptional circumstances happen the care providers try to accommodate my parents' needs as much as they can and keep to carers who know them. The office staff and carers are so helpful whenever I call and the carers my mum and dad have are lovely people. The carers are very patient, kind and compassionate. I do not know what my mum and dad would do without them.
Reply from Nicola Mewse, Managing Director at Hales Home Care Sheffield
Thank you so much for taking the time to leave such a detailed and positive review regarding the care and support received by your parents from our Sheffield office. We are immensely grateful to our…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Lowestoft

from G B (Son of Client) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support my father received is second to none. I feel safe in the knowledge that my father is cared for by such a wonderful care agency.
Reply from Nicola Mewse, Managing Director at Hales Homecare Lowestoft
Thank you so much for taking the time to leave a review. Our services are dependent on feedback to ensure that we continue to meet and exceed people's expectations. Your kind words will mean so much…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Lowestoft

from S B (Daughter-in-law of Client) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hales Carers have supported my father-in-law for the past 18 months and have been outstanding with the care and support they have provided to not only my father-in-law but to us as a family also. I would highly recommend it to anyone wanting high-quality care.
Reply from Nicola Mewse, Managing Director at Hales Homecare Lowestoft
Thank you for taking the time to leave a review for our Lowestoft team. We rely on feedback to ensure that our services continually strive to meet and exceed the expectations of those who depend on…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

Loading

Loading Loading

Loading

Loading

Frequently Asked Questions about Hales Group Ltd

Costs for home care providers owned by Hales Group Ltd

Average costs for home care provided by Hales Group Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Hales Group Ltd, based on 16 out of their 20 locations.
Type of Care Provided Average Weekly Cost
Visiting Care (hourly) £27.44
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.

How many Agencies does Hales Group Ltd own?

Hales Group Ltd own 20 Agencies.

Which Hales Group Ltd Agencies have the highest review score?

Hales Home Care Swaffham, Hales Home Care Peterborough & Hales Home Care Wickford have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hales Group Ltd to verify any information. View our terms and conditions. Hales Group Ltd has a Platinum Service – more info.