- Older Person Care
- Younger Adult Care
- Long Term
- Short Term
- Visiting Care
- Dementia Care
- Overnight Care (Sleeping)
- Overnight Care (Waking)
Reviews posted for members of Hales Group Ltd.
Carers are fantastic can't fault them, nothing is to much trouble for them. They consistently go above and beyond for my brother and I couldn't be more grateful. The world needs more carers like these, fantastic.
Carers are fantastic can't fault them, nothing is to much trouble for them. They consistently go above and beyond for my brother and I couldn't be more grateful. The world needs more carers like these, fantastic.
It's wonderful to hear how pleased you are with the support your brother receives. Knowing that our carers have made such a positive difference means a great deal to us. We are especially grateful for your kind comments about the team...
Thank you for taking the time to leave such lovely feedback.Thank you again for your kind words and for trusting us to support your brother.
Excellent service my home care from hospital starter office very carer started.
Excellent service my home care from hospital starter office very carer started.
The carers started looking after my husband from Sat 2nd August 2026 when he was discharged from hospital, all I can say they are all so helpful and pleasant and makes me feel grateful for all your help. Regards C C
The carers started looking after my husband from Sat 2nd August 2026 when he was discharged from hospital, all I can say they are all so helpful and pleasant and makes me feel grateful for all your help. Regards C C
The carers are all extremely kind and courteous and assist our mum in every way they can. They have also advised our family in the management of equipment and to improve the facilities in mums flat. They call the doctor or district nurse when necessary, and nothing is too much trouble. We are...
The carers are all extremely kind and courteous and assist our mum in every way they can. They have also advised our family in the management of equipment and to improve the facilities in mums flat. They call the doctor or district nurse when necessary, and nothing is too much trouble. We are grateful to have such lovely people caring for our mum.
Thank you for taking the time to share such positive feedback. We're pleased to hear that the team has provided compassionate support for your mum and been there to help whenever needed. Your feedback is greatly appreciated and will be shared with the team.
I have not been with this company long enough to write a fair review, I only have support to go to places I need to go and have no problems so far so good.
I have not been with this company long enough to write a fair review, I only have support to go to places I need to go and have no problems so far so good.
Thank you for taking the time to leave a review. We're pleased to hear that your experience has been positive so far and that the support provided is meeting your needs. Your feedback is greatly appreciated, and we look forward to continuing to support you.
Vastly better than your successors.
Vastly better than your successors.
My sister only had carers for a week and I have been with her every day I am so impressed with the caring attitude of the carers respectful way they spoke to all of us and their gentleness in coping with my frail sister thank you all
My sister only had carers for a week and I have been with her every day I am so impressed with the caring attitude of the carers respectful way they spoke to all of us and their gentleness in coping with my frail sister thank you all
Thank you so much for sharing these kind words. It means a great deal to all of us here at the Ipswich Homecare Team. We're truly glad to hear that your sister felt supported and that our carers brought comfort, respect, and gentleness during their visits. Knowing that you felt reassured while...
Thank you so much for sharing these kind words. It means a great deal to all of us here at the Ipswich Homecare Team. We're truly glad to hear that your sister felt supported and that our carers brought comfort, respect, and gentleness during their visits. Knowing that you felt reassured while being by her side is exactly what we strive for.
We'll make sure your feedback is passed on to the carers who supported her - it will mean the world to them.
Thank you again for taking the time to share your experience.
Hales covered my uncle on his return from hospital for just under 2 weeks assessed his wellbeing and physical condition before leeasin with social care and his original care provider thanks to the carers who visited him and looked after him and the office staff who took my calls
Hales covered my uncle on his return from hospital for just under 2 weeks assessed his wellbeing and physical condition before leeasin with social care and his original care provider thanks to the carers who visited him and looked after him and the office staff who took my calls
We are pleased to hear that Hales was able to support your uncle following his discharge from hospital and that his wellbeing and physical condition were appropriately assessed. We are also grateful for your kind comments regarding our carers...
Thank you for taking the time to share your feedback.Thank you again for taking the time to provide your feedback.
I have nothing but praise for this Care Company and the carers. All the carers we came into contact with looking after my father were professional and caring. If they had concerns about anything they let Jodie at Hales know and she would make contact asking if my father was ok and another time...
They don't deserve the poor review score.
We're really pleased to hear that your father was well cared for and that our carers acted professionally and...
Thank you very much for your kind words and for taking the time to share your experience. It will mean a great deal to the carers and the wider team to know how appreciated they were.Thank you once again for recognising the team's efforts and for your understanding. Feedback like this is greatly appreciated and means a lot to us all.
I'm with this company, Hales Care, for 5 years. Excellent support from all the nurses. IT is a pleasure to know them.
I'm with this company, Hales Care, for 5 years. Excellent support from all the nurses. IT is a pleasure to know them.
Thank you for your review. We're delighted to hear that you have been supported by our team over the past 5 years and that the care provided has continued to meet your expectations. Your kind feedback is greatly appreciated and will be shared with the team.
I'm very happy with my carers.
I'm very happy with my carers.
We're really pleased to hear that you're very happy with your carers, and we'll make sure this is passed on to the team. Your comments are truly appreciated.
We appreciate their help and knowledge always during this time of transition in my mother in laws life.
We appreciate their help and knowledge always during this time of transition in my mother in laws life.
We're really pleased to hear that the team have been friendly, approachable and supportive to your mother-in-law, as well as to you and your husband during this important period of transition.
Your kind words mean a great deal, and...
Thank you so much for taking the time to share this feedback.We're really pleased to hear that the team have been friendly, approachable and supportive to your mother-in-law, as well as to you and your husband during this important period of transition.
Your kind words mean a great deal, and we will ensure this is passed on to the team. We truly appreciate you recognising their help and knowledge.
It's a pity I can't use names, as one of my carers works so hard she deserves a special mention.
It's a pity I can't use names, as one of my carers works so hard she deserves a special mention.
Thank you for taking the time to leave your feedback. We're really glad to hear that you're generally happy with the service you receive. We truly appreciate your kind words about our hardworking staff, it means a lot to them and to us. Thank you again for sharing your thoughts.
Sherryl
Sherryl
Thank you so much for your lovely feedback, Sheryl. We're really pleased to hear how happy you are with your mum's care. Katie and Cary's will be so touched to know how much they mean to your mum and how appreciated their efforts are. It's also wonderful to hear such kind words about the whole care team. Your feedback means a great deal to us, and we truly appreciate you taking the time to share it.
The care is good, no problems.
The care is good, no problems.
Thank you for taking the time to share your feedback. We're pleased to hear that you are happy with the care and support provided to your family member. Your comments are appreciated and help us to continue maintaining good standards of care, dignity, and support for our service users.
Cannot fault anything.
Cannot fault anything.
Thank you so much for your lovely feedback. We're really pleased to hear that the care provided to your mum has made a positive difference. It means a great deal to the team to know their care and kindness are appreciated, and we'll be sure to share your kind words with them.
I have carers twice a day. They are exceptional. I feel looked after, supported and treated with absolute care and dignity. They have smiles on their faces and always make sure you know their names.
I have carers twice a day. They are exceptional. I feel looked after, supported and treated with absolute care and dignity. They have smiles on their faces and always make sure you know their names.
It's really nice to hear that you feel looked after, supported, and treated with care and dignity. Our carers genuinely care about the people they support, and knowing that their kindness, smiles, and personal approach are making a...
Thank you so much for taking the time to leave this lovely review.Your feedback will be shared with the team. Thank you again for your kind words and for trusting us with your care.
The carers make a refreshing time for me. They are very caring kind and polite.
The carers make a refreshing time for me. They are very caring kind and polite.
We are really pleased to hear that our carers bring a refreshing and positive experience to your day. It means a great deal to us to know you find them caring, kind, and polite; qualities we are truly proud of within our team at Hales.
Your comments will be shared with the carers involved, as it...
We are really pleased to hear that our carers bring a refreshing and positive experience to your day. It means a great deal to us to know you find them caring, kind, and polite; qualities we are truly proud of within our team at Hales.
Your comments will be shared with the carers involved, as it will mean a lot to them too.
Thank you again for taking the time to share your experience. We are grateful for the trust you place in us and are always here to support you.
When Mum came out of hospital, Hales came with her, and Mum wanted them to carry on with her. It's turned out great. Maralyn and the girls go above and beyond with Mum, and she loves them, and I don't know where I would be without them. Thanks Hales, you are God-sent.
When Mum came out of hospital, Hales came with her, and Mum wanted them to carry on with her. It's turned out great. Maralyn and the girls go above and beyond with Mum, and she loves them, and I don't know where I would be without them. Thanks Hales, you are God-sent.
Thank you so much for sharing this lovely feedback. We're really pleased to hear how well things have gone since your mum came home from hospital and that she feels so supported. Feedback like this genuinely matters to us, and we'll make sure it's passed on to the whole team. We're passionate about...
Thank you so much for sharing this lovely feedback. We're really pleased to hear how well things have gone since your mum came home from hospital and that she feels so supported. Feedback like this genuinely matters to us, and we'll make sure it's passed on to the whole team. We're passionate about providing care that makes a real difference, and it means a lot to know that the support has helped you and your family.
Fantastic care for my mum, Pat. Constantly evaluating her needs and doing their best to meet them.
Fantastic care for my mum, Pat. Constantly evaluating her needs and doing their best to meet them.
Thank you so much for taking the time to leave such a positive review. Hales Group are pleased to be able to provide the care and support your Mum needs, and adjust it as & when those needs may change. We will ensure your comments are passed on to the local team who support her. Feedback such as...
Thank you so much for taking the time to leave such a positive review. Hales Group are pleased to be able to provide the care and support your Mum needs, and adjust it as & when those needs may change. We will ensure your comments are passed on to the local team who support her. Feedback such as yours is essential to continuing to raise standards within Homecare and means the world to our Hales Heroes.
There are currently no awards/recognitions posted yet for Hales Group Ltd.
On Thursday, 4th June, colleagues from across Hales Group came together to celebrate excellence, dedication and achievement at the annual Hales Group Awards in Peterborough. The event recognised individuals and...
Hales Group is pleased to announce Care Friends as the sponsor of the Person in Supporting Role of the Year Award at the Hales Group Awards 2026. The Hales Group...
Hales Group is pleased to announce Hastee as the sponsor of the Hales Hero of the Year Award at the Hales Group Awards 2026, a new group-wide initiative celebrating the...
Average costs for home care provided by Hales Group Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Hales Group Ltd, based on 19 out of their 19 locations.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care guide.
Hales Group Ltd own 19 Agencies.
Hales Homecare Wickford, Hales Homecare Ipswich & Hales Homecare Leeds have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hales Group Ltd to verify any information. View our terms and conditions. Hales Group Ltd has a Basic Service -what a Basic Service includes.