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Care Provided by Hales Homecare Doncaster
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Services provided on Christmas Day, Easter Sunday and New Year’s Day are charged at double the standard hourly rate. All other bank holidays are charged at 1.5 times the standard hourly rate. If a visit is cancelled with less than 24 hours notice, the scheduled visit will be charged. (Exceptions apply where the cancellation is due to an unplanned hospital admission or similar unforeseen emergency.)
The price(s) shown are provided by the agency. Contact Hales Homecare Doncaster for full pricing details and T&Cs.
Contact Hales Homecare Doncaster to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Group / Owner
- Hales Group Ltd
- Private Owned
Person in charge
- Lesley Mclaughlin-Elliott (Branch Manager)
Hales Homecare Doncaster Reviews (2)
Hales Homecare Doncaster has a Review Score of 6.8 (6.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Hales Homecare Doncaster has 2 reviews.
Mums care, was good when she had her first year of care, I felt relieved to know mum was happy, as I often pop in when I can, after school runs, and spending more time with mum, when I can. There are a few carers who mum feels comfortable with. I looked after mum in my own home, along with my...
Mums care, was good when she had her first year of care, I felt relieved to know mum was happy, as I often pop in when I can, after school runs, and spending more time with mum, when I can. There are a few carers who mum feels comfortable with. I looked after mum in my own home, along with my husband helping, when he wasn't working. We looked after mum, just over a year and half. Mum been in different hospitals after suffering a stroke. My brother and me decided to have carers, to hopefully give me and my husband, and the rest of the family a much needed rest.This year, has been stressful, for us all, as the carers seem short staffed, and stressed themselves, mum panicky, as she gets new carers, asking where things are, regular carers few and far between, mum, still in bed yesterday at dinner time, eleven fifty five, having no breakfast, no warm drink. I don't drive, so my brother who had a few hours free from work, drove me from one end of town to other where mum lives. To take over.
We find that the lady carers are very helpful and will help in any way they can and nothing is too much trouble to them. They are always willing to help in any way they can, which is helping to keep us in our own home at the moment.
We find that the lady carers are very helpful and will help in any way they can and nothing is too much trouble to them. They are always willing to help in any way they can, which is helping to keep us in our own home at the moment.
Thank you for taking the time to review our service. All feedback is valuable to us and will be shared with the individuals who support you. Our quality assurance team regularly review the information we receive about each of our services to inform any learning and strive for continuous improvement. We are delighted that your overall experience of Hales Group is 5 star.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (7)
- 19 Jun 2026
On Thursday, 4th June, colleagues from across Hales Group came together to celebrate excellence, dedication and achievement at the annual Hales Group Awards in Peterborough. The event recognised individuals and...
- 08 May 2026
Hales Group is pleased to announce Care Friends as the sponsor of the Person in Supporting Role of the Year Award at the Hales Group Awards 2026. The Hales Group...
- 08 May 2026
Hales Group is pleased to announce Hastee as the sponsor of the Hales Hero of the Year Award at the Hales Group Awards 2026, a new group-wide initiative celebrating the...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hales Homecare Doncaster.
Accreditations
There are no accreditations posted yet for Hales Homecare Doncaster.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hales Homecare Doncaster to verify any information. View our terms and conditions. Hales Homecare Doncaster has a Basic Service -what a Basic Service includes.

