Hales Homecare Doncaster provides bespoke person-centred domiciliary care, specially tailored to your requirements. They offer a professional alternative to moving to a residential home, and will help you remain living independently surrounded by loved ones and memories.
Hales Homecare is regulated and rated Good by the Care Quality Commission and is proud to be a member of the United Kingdom Home Care Association (UKHCA). They also work collaboratively with healthcare professionals...
Care Provided by Hales Homecare Doncaster
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £30.46
- 30 Minute Visiting Care Fees: from £15.23
All bank holidays charged at Time and One Half except: Good Friday, Easter Monday, Christmas Day and New Years day which are charged at double time.
Contact Hales Homecare Doncaster to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Group/Owner
- Hales Group Ltd
- Private Owned
Person in charge
- Nicola House (Registered Manager)
Hales Homecare Doncaster Reviews (2)
Hales Homecare Doncaster has a Review Score of 6.8 (6.833) out of 10, based on 1 reviews in the last 2 years.
Over all time Hales Homecare Doncaster has 2 reviews.
Mums care, was good when she had her first year of care, I felt relieved to know mum was happy, as I often pop in when I can, after school runs, and spending more time with mum, when I can. There are a few carers who mum feels comfortable with. I looked after mum in my own home, along with my husband helping, when he wasn't working. We looked after mum, just over a year and half. Mum been in different hospitals after suffering a stroke. My brother and me decided to have carers, to hopefully give me and my husband, and the rest of the family a much needed rest.This year, has been stressful, for us all, as the carers seem short staffed, and stressed themselves, mum panicky, as she gets new carers, asking where things are, regular carers few and far between, mum, still in bed yesterday at dinner time, eleven fifty five, having no breakfast, no warm drink. I don't drive, so my brother who had a few hours free from work, drove me from one end of town to other where mum lives. To take over.
We find that the lady carers are very helpful and will help in any way they can and nothing is too much trouble to them. They are always willing to help in any way they can, which is helping to keep us in our own home at the moment.
Thank you for taking the time to review our service. All feedback is valuable to us and will be shared with the individuals who support you. Our quality assurance team regularly review the information we receive about each of our services to inform any learning and strive for continuous improvement. We are delighted that your overall experience of Hales Group is 5 star.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 October 2024- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (5)
- Posted: Tuesday 24 Mar 2026Hales Group has announced the expansion of its staff recognition programme, building on the success of Hales Heroes, which has recognised thousands of care professionals and awarded almost £100,000 in...
- Posted: Thursday 20 Feb 2025Hales Group is thrilled to announce the finalists for the 2024 Hales Care Awards, recognising the dedication, compassion, and outstanding achievements of care professionals across the organisation. The annual awards...
- Posted: Tuesday 03 Dec 2024Regional home care provider, Hales Home Care, is delighted to announce three exciting new award categories for the 2024 Hales Care Awards. These additions further expand the scope of recognition,...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hales Homecare Doncaster.
Meet the Team (1)
Nicola has over 11 years of experience in the care sector, starting her career as a care worker and quickly advancing through various roles including Senior Carer, Assessor, and Care Coordinator. She pursued further education in Health & Social Care, completing both an NVQ Level 3 and an FdSc, and later earned a BSc (Hons) in Mental Health & Wellbeing from Hull University.
Nicola joined Hales Home Care as a Care Manager at an Extra Care site in Hull and later took on the role of Registered Manager at the Doncaster branch. In her current role, she is responsible for ensuring the safety and quality of care for all service users. She is also dedicated to supporting and developing her team, ensuring they are fully trained to deliver the highest standard of care.
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