Hales Homecare Waveney is a specialist home care provider that has supported people with complex needs for over 20 years.
The care provider is committed to ensuring that their service users can continue living in the comfort and security of their own homes, offering a diverse range of services to meet individual needs.
Their services include domestic assistance, such as light housework and meal preparation, and sensitive personal care to assist with...
Care Provided by Hales Homecare Waveney
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £28
- 30 Minute Visiting Care Fees: from £14
All bank holidays charged at Time and One Half except: Good Friday, Easter Monday, Christmas Day and New Years day which are charged at double time.
Contact Hales Homecare Waveney to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
-
Good to Know
Group/Owner
- Hales Group Ltd
- Private Owned
Person in charge
- Chantelle McCabe (Regional Operations Manager)
Hales Homecare Waveney Reviews (4)
Hales Homecare Waveney has a Review Score of 8.6 (8.625) out of 10, based on 4 reviews in the last 2 years.
Over all time Hales Homecare Waveney has 4 reviews.
The support my father received is second to none. I feel safe in the knowledge that my father is cared for by such a wonderful care agency.
Thank you so much for taking the time to leave a review. Our services are dependent on feedback to ensure that we continue to meet and exceed people's expectations. Your kind words will mean so much to the team and we will ensure that they are passed on to the staff specifically who support your father.
Hales Carers have supported my father-in-law for the past 18 months and have been outstanding with the care and support they have provided to not only my father-in-law but to us as a family also. I would highly recommend it to anyone wanting high-quality care.
Thank you for taking the time to leave a review for our Lowestoft team. We rely on feedback to ensure that our services continually strive to meet and exceed the expectations of those who depend on our care. Your kind words will mean the world to the team and we will make sure those that care for your father-in-law are commended for the caring way they are supporting you all.
I have a variety of carers who come to help me with personal care and would say that each and every one of them treats me in a dignified manner and I look forward to seeing them. Thanks, Hales for the carers.
Thank you for taking the time to review our services. We are pleased that you look forward to seeing your carers and that you feel comfortable with the care that they provide. We will ensure that your kind words are passed on to the team. In the meantime, we strive to deliver a 5-star service at...
I have been very happy with the care my father has and is receiving from Hales Home Care. The carers are always pleasant and take good care of my dad. If they are concerned they will ring me. Thank you.
Thank you for your positive review. We are pleased to hear that your father is receiving excellent care from our team. Your feedback is greatly appreciated, and we will share your kind words with the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest ReportNews (8)
- Posted: Friday 08 May 2026Hales Group is pleased to announce Care Friends as the sponsor of the Person in Supporting Role of the Year Award at the Hales Group Awards 2026. The Hales Group...
- Posted: Friday 08 May 2026Hales Group is pleased to announce Hastee as the sponsor of the Hales Hero of the Year Award at the Hales Group Awards 2026, a new group-wide initiative celebrating the...
- Posted: Friday 08 May 2026Hales Group is proud to announce that OneTouch Health will be the headline sponsor of the Hales Group Awards 2026, a new group-wide initiative recognising excellence across homecare and recruitment....
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hales Homecare Waveney.
Meet the Team (1)
I have worked in care for many years and come with a wealth of experience. I pride myself on delivering a high-quality service and providing person-centred care to all our customers.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hales Homecare Waveney to verify any information. View our terms and conditions. Hales Homecare Waveney has an Enhanced Service - more info.