Hales Homecare Norwich

Hales Homecare Norwich strives to deliver the best possible care to all of its Service Users. Where some of their procedures have failed to meet the new inspection standards, Hales listen carefully to the suggestions of the inspectors and the local authority and review their policies and training in line with best practice.

Hales Homecare's senior management team is supporting this location to ensure the required improvements have already been made. Hales continues to provide leadership, support and assistance to their staff to improve their knowledge and delivery on an ongoing basis.

Safe and Effective care is their only priority. Hales ensure that they continue to listen carefully to the experiences of people who use their services to analyse and review the effectiveness of their actions.

At Hales, they are committed to their service users and strive to enhance their lives and enable them to live as independently and happily as possible with one-to-one support.

Hales offers a range of services for people of all ages and requirements, including domestic support, personal care and companionship. Their friendly carers will be there for you when you need them, from just a few hours a week to live-in support, and also offer respite and emergency services for when your normal caregiver needs a well-deserved break or may fall ill.

Hales understand how important it is that the little things are done right which is why they work around your routines and preferences to ensure that everything is kept just as you like it.

Hales service users are at the heart of their services which is why they go the extra mile to match them with the carer most suited both to their needs and personal interests. Hales also work to achieve consistency in providing their service users with the same carer so that they can create a long-lasting friendship and build trust.

Hales Homecare is here for you and happy to help.