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Home Care Providers Owned by Hales Group Ltd in Suffolk

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6.0 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Hales Group Ltd in Suffolk

Only the locations & reviews in Suffolk for Hales Group Ltd are showing below.

View the details of all 20 locations (with 81 reviews) owned by Hales Group Ltd

Hales Group Ltd Locations in Suffolk (2)

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2 Home Care Providers owned by Hales Group Ltd in Suffolk
Hales Homecare Lowestoft

Jarrold House, Grove Road, Lowestoft NR32 1EB 

8.6 4 reviews
"The support my father received is second to none. I feel safe in the knowledge that my father is cared for by such a wonderful care…"   Read all 4 reviews

Hales Homecare Waveney is a specialist home care provider that has supported people with complex needs for over 20 years. The care provider is committed to ensuring that their service users can continue living in the comfort and security of their… Read more about Hales Homecare Lowestoft

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £26.76 / hour
Hales Homecare Ipswich

53 Barrack Square, Martlesham Heath Business Park, Ipswich IP5 3RF 

8.5 4 reviews
"Jessica has been extremely helpful and kind. All the carers have been supportive and friendly and have made a really positive difference in…"   Read all 4 reviews

Hales Homecare Ipswich provides outstanding, bespoke domiciliary care, specially tailored to your requirements. Hales provides an outstanding and sensitive service to enable people in the town and surrounding areas to continue living the lifestyle… Read more about Hales Homecare Ipswich

  • Care Provided
  • Visiting Care
  • Dementia
  • Visiting Care from £27.37 / hour

Hales Group Ltd Reviews in Suffolk (8)

6.0

Hales Group Ltd has a Group Review Score of 6.0 (6.038) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hales Group Ltd must have a Review Score.

Overall Experience
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  • 2
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Date Published
  • 8
  • 2
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  • 6
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Reviewer Connection to Hales Group Ltd
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  • 1
Review of

Hales Homecare Ipswich

from Julie M (Daughter of Client) published on 25 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Jessica has been extremely helpful and kind. All the carers have been supportive and friendly and have made a really positive difference in their approach to care for my mother. I wouldn't hesitate to recommend them
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Homecare Ipswich
Thank you so much for your lovely review. We're committed to providing person-centred care, and we're really pleased to hear that our team have made a positive impact on your mum's care. We'll make…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Ipswich

from Richard W (Son of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service all-round. Care workers are very professional, very patient and very caring. Background office staff are also excellent and very quick to respond to and fix any issues or problems. Excellent value for money!
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Homecare Ipswich
Thank you so much for your kind words! We're delighted to hear that you've had such a positive experience with both our care team and our office staff. Providing high quality, person-centred care is…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Lowestoft

from G B (Son of Client) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support my father received is second to none. I feel safe in the knowledge that my father is cared for by such a wonderful care agency.
Reply from Nicola Mewse, Managing Director at Hales Homecare Lowestoft
Thank you so much for taking the time to leave a review. Our services are dependent on feedback to ensure that we continue to meet and exceed people's expectations. Your kind words will mean so much…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Lowestoft

from S B (Daughter-in-law of Client) published on 25 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Hales Carers have supported my father-in-law for the past 18 months and have been outstanding with the care and support they have provided to not only my father-in-law but to us as a family also. I would highly recommend it to anyone wanting high-quality care.
Reply from Nicola Mewse, Managing Director at Hales Homecare Lowestoft
Thank you for taking the time to leave a review for our Lowestoft team. We rely on feedback to ensure that our services continually strive to meet and exceed the expectations of those who depend on…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Lowestoft

from C S (Client) published on 25 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have a variety of carers who come to help me with personal care and would say that each and every one of them treats me in a dignified manner and I look forward to seeing them. Thanks, Hales for the carers.
Reply from Nicola Mewse, Managing Director at Hales Homecare Lowestoft
Thank you for taking the time to review our services. We are pleased that you look forward to seeing your carers and that you feel comfortable with the care that they provide. We will ensure that your…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Lowestoft

from J D (Daughter of Client) published on 2 July 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with the care my father has and is receiving from Hales Home Care. The carers are always pleasant and take good care of my dad. If they are concerned they will ring me. Thank you.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Homecare Lowestoft
Thank you for your positive review. We are pleased to hear that your father is receiving excellent care from our team. Your feedback is greatly appreciated, and we will share your kind words with the…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Ipswich

from John F (Client) published on 26 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I do not need 200 words to simply say that I am so impressed and happy with the genuine care and support Hales Care gives me. Having my carers makes my life as independent as possible.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Homecare Ipswich
Thank you very much for taking the time to write us a positive review. We will be sure to share your feedback with the team. Should you ever require any assistance, please do not hesitate to get in…read more
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Hales Homecare Ipswich

from Julie B (Daughter of Client) published on 19 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in your care for the past 18 months, she is most happy and settled, thanks to all your staff.
Just hope your group/staff are still around when it's my turn for help.
Reply from Nicola Mewse at Hales Homecare Ipswich
Thank you so much for taking the time to review Hales Home Care. We are delighted that you are pleased with the service provided by our Ipswich team.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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