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Home Care Provider Owned by Hales Group Ltd in Worcestershire

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6.0 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Hales Group Ltd in Worcestershire

Only the locations & reviews in Worcestershire for Hales Group Ltd are showing below.

View the details of all 20 locations (with 79 reviews) owned by Hales Group Ltd

Hales Group Ltd Locations in Worcestershire (1)

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1 Home Care Provider owned by Hales Group Ltd in Worcestershire
Hales Group Ltd - Worcester

Noble House, Oak View Way, Worcester WR2 5FH 

7.0 1 review
"All the staff are sometimes funny but helpful when I need them, and very good at guiding me through the right meditation. However, the…"   Read review

Hales Group Ltd - Worcester provides home care services to people in the comfort of their own homes. Home care services include personal care (such as help showering, dressing, going to the toilet), assistance doing household tasks such as preparing… Read more about Hales Group Ltd - Worcester

  • Care Provided
  • Dementia
  • Visiting Care from £35.36 / hour

Hales Group Ltd Reviews in Worcestershire (1)

6.0

Hales Group Ltd has a Group Review Score of 6.0 (5.974) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Hales Group Ltd must have a Review Score.

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Review of

Hales Group Ltd - Worcester

from Paul M (Client) published on 13 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
All the staff are sometimes funny but helpful when I need them, and very good at guiding me through the right meditation. However, the staff did not come to me on the morning of 31st August 2025. I was meant to have them at 6 am, but the team leader moved it to 8 am without my permission, so I had to
phone 111 for NHS for help.
Reply from Irene Amarante, Digital Media & Marketing Manager at Hales Group Ltd - Worcester

Thank you for sharing your feedback with us. We're really pleased to hear that you find our staff helpful and supportive. We understand you've had some issues with a recent visit and we'd like to look into this further. Please contact our Quality Team at quality@halesgroup.co.uk so we can review the details and follow up with the team involved.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

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