

Care Provided by Hales Homecare Rotherham
Types of Home Care
- Visiting Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
All bank holidays charged at Time and One Half except: Good Friday, Easter Monday, Christmas Day and New Years day which are charged at double time.
The price(s) shown are provided by the agency. Contact Hales Homecare Rotherham for full pricing details and T&Cs.
Contact Hales Homecare Rotherham to get a personalised quote
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
Good to Know
Group / Owner
- Hales Group Ltd
- Private Owned
Person in charge
- Kate Royston (Registered Manager)
Hales Homecare Rotherham Reviews (1)
Over all time Hales Homecare Rotherham has 1 review.
Unprofessional uncaring and unhygienic. This company advertises as being person-centred. Far from it, inflexible and no consistency. Avoid at all costs. The issues raised were not addressed and management did not attend a meeting that they had arranged.
Unprofessional uncaring and unhygienic. This company advertises as being person-centred. Far from it, inflexible and no consistency. Avoid at all costs. The issues raised were not addressed and management did not attend a meeting that they had arranged.
We take all feedback seriously & welcome the chance to discuss issues directly for confidentiality. Our review confirms we addressed safety concerns with the community OT regarding your husband & our staff during moving & handling. We adhered to OT guidance & provided care while awaiting additional...
We take all feedback seriously & welcome the chance to discuss issues directly for confidentiality. Our review confirms we addressed safety concerns with the community OT regarding your husband & our staff during moving & handling. We adhered to OT guidance & provided care while awaiting additional equipment. For their safety, 2 staff were removed. We addressed a reported incident in personal care with the involved staff ensuring immediate correction with no further issues reported. After removing staff at your request 4 additional regulars including 2 experienced staff were assigned. We could not accommodate a 5:30AM care call but agreed 6AM with you. Our manager sought to extend care times for better support. A meeting scheduled for 30.05.24 was cancelled by your family due to your change in providers. We regret not meeting your expectations & strive to meet individual's needs in our care. For further discussions or to reconsider our services in the future, email: quality@halesgroup.co.uk
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 June 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (7)
- 19 Jun 2026
On Thursday, 4th June, colleagues from across Hales Group came together to celebrate excellence, dedication and achievement at the annual Hales Group Awards in Peterborough. The event recognised individuals and...
- 08 May 2026
Hales Group is pleased to announce Care Friends as the sponsor of the Person in Supporting Role of the Year Award at the Hales Group Awards 2026. The Hales Group...
- 08 May 2026
Hales Group is pleased to announce Hastee as the sponsor of the Hales Hero of the Year Award at the Hales Group Awards 2026, a new group-wide initiative celebrating the...
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Hales Homecare Rotherham.
Accreditations
There are no accreditations posted yet for Hales Homecare Rotherham.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Hales Homecare Rotherham to verify any information. View our terms and conditions. Hales Homecare Rotherham has a Basic Service -what a Basic Service includes.