Registered Branch Manager

Job summary

Registered Branch Manager

Lowestoft, Suffolk

£50-55k per annum

If you are kind, compassionate and committed, we would love for you to join our Lowestoft branch as a Registered Branch Manager.

In this role you will efficiently manage the day to day running of the business, allocate the right resources and monitor performance to deliver high quality home care to meet our clients needs. You will build meaningful relationships with the individuals we support, your care team and your branch support teams; promoting our company values, which are at the heart of everything we do.

What would a typical day look like?

Whilst no day will be the same in this incredibly rewarding role, responsibilities will include:

• Efficiently manage the provision of care within the branch
• Actively manage and organise workloads to ensure that care is delivered in line with contract specifications and quality standards
• Market the business to prospective new customers and increase the company profile and hours delivered
• Proactively lead on all aspects of branch operations, while confidently managing your workload and business priorities
• Liaising with external stakeholders including CQC, local councils and the NHS.

The successful candidate will have:

• Experience as a Registered Manager or in a senior role within a CQC regulated service
• Experience in managing and developing a high volume domiciliary care provision
• Familiarity with LA/CCG contracts as well as generating growth in private markets
• Strong knowledge of CQC standards and a proven track record of CQC inspections
• Experience in leading day to day operations and manage performance, budget and resources
• The ability to monitor quality, manage risk and drive improvements across your teams
•  A good knowledge and the confidence to embrace the use of systems and technology across the service
•  A Level 5 Diploma in Leadership in Health & Social Care or working towards or have a commitment to undertake.

Due to the nature of this role you will need to have a valid UK driving licence and access to your own vehicle.

We will support you with a thorough induction and training programme to develop your skills, along with the guidance of a well-established team, who will truly value and support you.

In return, we offer a comprehensive benefits package including:

• Competitive pay
• Company pension
• Holiday pay
• Comprehensive training - via our in-house Healthcare Homes Academy including level 5 diploma
• Career development opportunities - qualifications and apprenticeships available
• Refer-a-Friend scheme – earn £500 per referral
• Employee Assistance Programme – access to financial support, mental health support, counselling and family wellbeing

We pride ourselves on the quality of our services and are looking for people who share our passion for providing excellent care and who share our values; caring, compassion and commitment. 

If you are looking for an exciting new challenge with one of the Top 20 providers of home care, we would like to hear from you.