Care Co-ordinator

Job summary

SureCare is a fast growing, quality-focused homecare provider. We are looking to recruit an experienced, attentive and proactive Care Co-ordinator to support the Registered Manager in the day-to-day management, coordination and growth of our service.

This role is far more than scheduling. You will play a key part in rota and logistical planning, matching carers to clients, problem solving, improving efficiency, supporting recruitment and ensuring that care is delivered safely, compliantly and to a high standard at all times.

Key Responsibilities

• Assist the Registered Manager in all aspects of care management
• Produce accurate weekly rotas, ensuring all care calls are covered
• Effectively match Care Workers to Service Users
• Support recruitment and onboarding of Care Workers
• Maintain accurate records in line with GDPR and company policies
• Liaise with Care Workers, Service Users, families and professionals
• Assist with on-call duties (evenings, weekends and bank holidays)
• Deputise for the Registered Manager when required
• Contribute to service development, efficiency and growth
• Assist in resolving day-to-day operational issues

What We’re Looking For

We are looking for someone who is:

• Highly organised and self-motivated
• Confident coordinating rotas in a fast-paced care environment
• Able to recognise problems and implement solutions using excellent problem solving skills
• A strong communicator, both written and verbal 
• Excellent level of attention to detail and the ability to analyse information efficiently
• Comfortable working independently and as part of a team
• Calm under pressure and able to manage emergencies
• Committed to quality, compliance and person-centred care

What We Offer

• Salary from £27,500, with scope to increase for the right candidate
• A key role within a growing and well-supported service
• Opportunity to contribute to efficiency improvements and service growth
• Clear progression opportunities for the right person
• Company pension