Surecare (Glasgow)

1st Floor, 4 Somerset Place, Glasgow G3 7JT
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9.9 9 Reviews
  • Surecare (Glasgow), Glasgow
SureCare Glasgow offers compassionate and professional care services designed to meet the unique needs of individuals, ensuring a personalised and comfortable experience for both clients and their families. They collaborate closely with you and your loved ones to create a tailored care plan, adapting to personal preferences, health requirements, and evolving needs. By coordinating with clinical services and health professionals, they ensure holistic care, promoting dignity and independence in the comfort of your home.

Operating across Glasgow and nearby areas, including North and South Lanarkshire, East and West Dunbartonshire, and East Renfrewshire, SureCare Glasgow is fully registered with the Care Inspectorate to provide top-tier personal care services.

Their vision is to be recognised as the leading provider of high-quality care, focusing on person-centred services that uphold clients’ dignity and independence. SureCare Glasgow values trust, respect, reliability, and commitment, ensuring that each care package is continuously reassessed to accommodate any changes in a client’s situation.

SureCare Glasgow takes pride in their rigorously trained and vetted staff, all of whom undergo extensive background checks under the Protecting Vulnerable Groups (PVG) scheme. With regular training, support, and opportunities for career development, their team consistently delivers high standards of care, reflecting the professionalism expected from a nationally recognised care provider. Whether for yourself or a loved one, choosing SureCare Glasgow ensures peace of mind, knowing that compassionate, reliable, and flexible care is always at the heart of what they do.
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Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)
  • Children (0-18)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Stroke
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £25 – £35
  • Weekly Live-in Care Fees: from £1650

All fees vary depending on hours of direct care required

These prices are only a guideline, please contact Surecare (Glasgow) to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Group/Owner

Person in charge

  • Anne Marie Gill (Manager)

Surecare (Glasgow) Reviews (9)

9.9

Surecare (Glasgow) has a Review Score of 9.9 (9.863) out of 10, based on 9 reviews in the last 2 years.
Over all time Surecare (Glasgow) has 9 reviews.

Overall Experience
  • 8
  • 1
  • 0
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Date Published
  • 9
  • 8
  • 9
  • 9
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Reviewer Connection to Surecare (Glasgow)
  • 4
  • 3
  • 1
  • 1
Total of 9, showing 1-9
Review from Billy G (Nephew of Client) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family member has recently started receiving support from SureCare, and we can't fault the staff. Given my aunt's complex care needs, they have been incredibly accommodating and consistently show a wonderful approach in supporting her. We are absolutely delighted with the care provided by SureCare.
Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you so much for your kind words. We're really glad to hear your aunt is happy with the support she's receiving. Supporting people with complex needs is something we take great pride in and it's wonderful to know that our approach has made a positive difference for your family.Thank you again for choosing us to be part of her care journey.

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Review from Alison M (Daughter of Client) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the first contact, our experience with Surecare has been absolutely excellent.

Most importantly, the small team caring for my mother are incredibly kind, friendly and respect her desire to be as independent as possible. Communication has been very easy and they have been so helpful and flexible
as we settle into this new routine. Mum is now enjoying better health than she has for a long time and I am very reassured to know that we have Surecare to provide support going forward.

I am truly grateful to Surecare for their staff and the service they provide. They have far exceeded my expectations in every respect.
Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you so much for taking the time to share your experience. We're truly grateful for your kind words. It's wonderful to know that our team has made a positive difference and have helped ease the transition into this new routine for your mum. Supporting independence while providing high quality care is at the heart of what we do, so your feedback means a great deal to us.We'll be sure to pass your comments on to the care team!Thank you again for your trust. it's a pleasure to be part of your mum's care journey and are always here to help.

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Review from Jacqueline W (Daughter of Client) published on 15 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at numerous care companies to support my father while we attended a family event.
We are beyond grateful for the support they provided my father and for the care and attention taken to make him feel comfortable and safe in his own home while we were away.
My father has a new lease of independence
and interest in day to day activities and this is all down to the amazing staff.
We honestly can not thank you enough for the care you provided not only for my father but the support for the rest of the family and knowing he was in good hands.
I would without a hesitation recommend them to anyone who is looking for a company who will care for your loved one at the highest level.
Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you so much for your kind words, it really does mean a lot to us. We're so glad we could be there for your dad while you attended your family event, and it's lovely to hear he felt safe and well looked after at home.It was a real pleasure supporting not just your dad, but your whole family during that time. We're so grateful for your trust and your recommendation, it truly means the world. Wishing you and your dad all the very best.

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Review from D C (Son of Client) published on 10 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent advice and assistance. We moved our mum (89) from care home to family home. Surecare Glasgow provided advice before move, and then designated and delivered additional specific care that enhanced my mum's quality of life.
Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thanks so much for your kind words! We're really happy to hear the move has gone well and that we were able to make things a bit easier for you and your mum. It's lovely to know the extra care made a difference, that's exactly what we're here for. Wishing you all the best as you settle into this new routine, and just give us a shout if you ever need anything!

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Review from N A (Son of Client) published on 11 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic service from the team looked after my mum very well made the process nice and easy from management to the carers they all made my mum feel comfortable and enjoyed the care and respect she was given
Thanks to everyone at sure care
Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

We really appreciate you taking the time to share this lovely feedback. Its wonderful to know your mum felt comfortable and respected, and that the whole team helped make the process easier for you both. Thank you for trusting us with her care.

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Review from Annette R (Client) published on 24 June 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Jobs done in a kindly efficient manner. Timekeeping, cleanliness all perfect
Provided backup when needed.
Short term period of care provided in a seamless efficient manner. Willing to do any requested task.
Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

Thank you so much for your kind words. We really appreciate your feedback and I'm glad to hear you've been happy with the support and care provided. Always here to help you however we can.

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Review from Tariq Z (Son of Client) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
On first contacting a care company I didn't know what to expect. Surecare i was put at ease from the first initial contact very experienced staff compassionate and answered all my concerns and questions. I wouldn't go anywhere else
Reply from Anne Marie, Care Manager at Surecare (Glasgow)

Thank you for your kind message. We're so pleased to hear that you've felt at ease with us from the beginning. It's truly a privilege to support and care for your mum, and we're always here to help however we can.

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Review from Anne D (Daughter of Client) published on 10 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Coming out of hospital my 98 year old mother was considered a fall risk .We decided to put in 24hr care at home before going down the care route option.
Very few companies provide overnight services . SureCare did exactly what we were hoping for around the clock with good care kindness and reliability
for many months.
Reply from Anne Marie, Registered Care Manager at Surecare (Glasgow)

Thank you so much for your kind and thoughtful words. We're so glad we could be there to offer the care, kindness, and peace of mind you were hoping for during those months. Your trust meant a great deal to us. Wishing you and your family all the very best.

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Review from B I (Son of Client) published on 27 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
When I urgently needed quality company time for my father who had dementia, Surecare quickly stepped in and provided great much-needed company for my father twice a week, including cleaning. They also provided excellent feedback to me on any issues or recommendations at home. The care knowledge and
assistance from Surecare was second to none and I would highly recommend their services to anyone.
Reply from Anne Marie Gill, Registered Manager at Surecare (Glasgow)

Thank you very much for your kind feedback. It was truly a pleasure to be able to assist your father and your family. Thank you for choosing SureCare. Kind regards, SureCare Glasgow

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Current Review Score: 9.9 (9.863)

Overview of Review Score

The Review Score of 9.9 (9.863) out of 10 for Surecare (Glasgow) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.963 for Surecare (Glasgow) is calculated as follows: ( (52 Excellents x 5) + (2 Goods x 4) ) ÷ 54 Ratings = 4.963
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Surecare (Glasgow) is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Quality grades

Date:
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Surecare (Glasgow)

What Type of Services does Surecare (Glasgow) offer?

Surecare (Glasgow) offers Home Care.

How many Carers does Surecare (Glasgow) employ?

Surecare (Glasgow) employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Surecare (Glasgow) to verify any information. View our terms and conditions. Surecare (Glasgow) has an Enhanced Service - more info.