Deputy Home Care Manager

Job summary

Deputy Manager

Bluebird Care Harrogate (Home Care & Live in Care)
Full time
Primarily based in Harrogate, with one day per week initially in our Leeds office

Starting salary £30,000 basic, plus bonuses and on call payments

About the Role

We are looking for a positive, glass half full leader who believes outstanding care changes lives and strengthens communities.

At Bluebird Care Harrogate, we're a multi-award winning employer, providing premium quality care and support in people's own homes, to support people to stay safe, happy and independent at home. We are ambitious about growing the right way, with integrity, professionalism and heart.

This is a key leadership role within our service and an opportunity for someone who wants to grow as a leader within a progressive and values driven organisation.

Working closely with the Registered Manager, you will help lead and develop our premium quality domiciliary care service across Harrogate and surrounding areas.

You will:

• Respond promptly and professionally to new care enquiries
• Carry out high quality initial home assessments
• Build trust quickly with customers and families
• Develop person centred care plans focused on goals and independence
• Assess and manage risk confidently and safely
• Audit documentation to exceptional standards and in line with outstanding CQC Quality Standards
• Support and guide our Care Experts to deliver consistent outstanding care
• Help grow the business through exceptional customer service
• Work proactively with local professionals and organisations

Growth for us means building strong relationships and delivering care we are proud of.

Our Ideal Candidate

You will:

• Have experience within health and or social care
• Ideally hold a Level 5 in Health and Social Care, although this is desirable rather than essential
• Be willing to work towards a Level 5 qualification if not already achieved
• Be positive and solutions focused
• Be highly organised and detail driven
• Be confident with documentation and regulatory standards
• Be calm and professional when assessing and managing risk
• Be motivated by helping customers achieve their goals
• Be passionate about supporting and guiding Care Experts
   Be committed to delivering consistently outstanding standards

Most importantly, you care about people and believe quality is built through strong leadership, professionalism and compassion.

What We Offer

We believe in investing in our people and creating an environment where you can thrive.

•  Starting salary £30,000 basic
• Performance related bonus
• On call payment structure equating to approximately £1,600 per year
• Attendance bonus
• Pension scheme
• Fully funded training and qualifications
• A structured 12 week induction and training programme
• Ongoing accessible and structured support beyond induction
• A supportive leadership team
• A positive, professional and genuinely fun team to work with
• General team recognition and treats
• Access to our wellbeing fund to encourage you to stay well and treat  yourself once in a while
• Leadership development and progression opportunities

For the right person, this role offers genuine scope to develop into more senior leadership responsibilities as the business continues to grow.

If you want to help shape a service that delivers exceptional care and have a real impact across Harrogate and surrounding areas, we would love to hear from you.

Apply now and tell us why outstanding care matters to you.