Job details
- Salary £26,457 per annum £26457
- Role Other
- Hours Full Time
- Location Woking, Surrey
- Job Reference DHC-client admin / audit
Job summary
District Home Care Woking have an opening for a full-time Client Admin/Auditor
Are you a detail - oriented professional with a passion for ensuring compliance and improving operational efficiency? We have an exciting opportunity for a Client Care Admin/Auditor to join our team.
What we do
District Home Care is a CQC registered domiciliary agency providing home care as well as live in care within the adult care sector, we are based in Woking Surrey.
Who we are looking for
We are seeking an organised and self-motivated experienced client care admin/auditor who will be responsible for providing support to our management team.
To be successful in this position, you will have experience within the care sector either office or field based, and you will be detail-oriented, professional and have excellent written and verbal communication skills.
What are we offering
This is a full time position 9am to 5pm Monday to Friday.
· £26457 annual salary
· Automatic Pension Enrolment / employee matched contributions
· Employee assistance programme (EAP) 24-hour confidential access.
· 28 days holiday pro rata
Duties include, but not limited to.
Conduct weekly and monthly audits to assess compliance with regulations, policies, and industry standards.
· Prepare comprehensive audit reports documenting findings, observations, tracking outcomes.
· Stay updated on changes in regulations and industry best practices.
· Responding promptly to client enquiries and resolving them
· Adding new client assessment notes to our multi-function care management platform
· Keeping client interaction and transaction records and recordings up to date
· Updating clients home care folders
· Entering assessment and auditing data to the client portal
If you would like to learn more about this position we invite you to call us for further details.
Skills / Qualifications:
- Ideally have a solid background working within the care sector
- Knowledge of CQC regulations and compliance
- Excellent written and verbal communication skills
- organised and can work unsupervised
- confident using Microsoft