Care Team Leader

Job summary

Please note: You must have the right to work in the UK

Job Title: Care Team Leader

Salary: £28,000 per annum

Hours: full time, 9am to 5pm and on-call covering our out of hours service on a rota basis

Location: The role is based at our office in Honley and out in the field across Kirklees and surrounding areas.

Summary

We are seeking an experienced Care Team Leader/Compliance Officer to join our domiciliary care team, you will play a vital role in training and leading our care staff to ensure exceptional service delivery. You will be responsible for implementing field-based quality control systems and providing support to Clients and the Care team in Kirklees and surrounding areas.

Responsibilities

• Lead and supervise a team of care professionals to ensure the delivery of high-quality home care services
• Develop and review personalised care plans tailored to each client’s needs
• Ensuring compliance with company policies and regulatory standards
• Support and mentor care staff through training and performance evaluations
• Foster strong relationships with clients and their families to ensure satisfaction
• Monitor service quality and compliance in the field and implement improvements where necessary
• Maintain accurate documentation and reports related to care activities
• Promote a positive team environment aligned with our values of compassion and excellence
• Support the service on-call and cover care calls as and when required

Qualifications

• NVQ Level 3 or above (or working towards)
• Knowledge and experience of CQC and compliance
• Proven leadership experience within a care or healthcare setting
• Strong communication skills, both verbal and written
• Experience in developing and managing care plans
• Valid driving licence, access to your own vehicle and business insurance for your vehicle is required
• Strong IT skills
• Passion for providing outstanding person-centred care
• Ability to work flexible hours, including alternate weekends

Benefits

• Paid mileage
• Pension
• Work laptop and mobile phone
• A commitment to your professional development
• A friendly and supportive team

About us - The Care Collection

We are a CQC registered home care provider who are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.

This role is subject to safer recruitment procedures, including satisfactory references, verification of identity, right to work, qualifications, and an appropriate Disclosure and Barring Service (DBS) check.