REGISTERED MANAGER

About DBAM Social Care Ltd

DBAM Social Care Ltd is a growing, person-centred home care provider committed to delivering compassionate, safe and high-quality care that enables individuals to live independently within their own homes. Our mission is to enrich lives through dignity, respect, professionalism and excellence in care.

As we continue to expand, we are seeking an experienced, passionate and ambitious Registered Manager who will lead our service, inspire our team and ensure we consistently deliver outstanding care.

The Opportunity.

This is an exciting opportunity for an exceptional leader to take responsibility for the day-to-day management of our domiciliary care service.

The successful candidate will be responsible for ensuring regulatory compliance, maintaining excellent standards of care, growing the business sustainably and leading a motivated workforce that shares our values.

We are looking for someone who wants more than simply managing a service; we want someone who wants to build an organisation recognised for excellence. And to lead our team into providing the best care that we can to the people who depend on us. 

Key Responsibilities.

Leadership & Management.

• Register with the Care Quality Commission as the Registered Manager.
• Lead and manage the day-to-day operations of the domiciliary care service.
• Develop a positive, supportive and accountable working culture.
• Lead by example while promoting professionalism and high standards.
• Provide effective supervision, mentoring and performance management for staff.
• Conduct regular team meetings and one-to-one supervision sessions.

Quality & Compliance.

• Ensure full compliance with CQC regulations, legislation and best practice.
• Prepare the service for inspections and maintain continuous inspection readiness.
• Monitor quality assurance systems and implement improvements where required.
• Investigate complaints, incidents and safeguarding concerns appropriately.
• Ensure policies and procedures remain current and compliant.
• Complete audits and produce action plans for continuous improvement.

Care Delivery.

• Ensure every client receives safe, personalised and outcome-focused care.
• Oversee assessments, care planning and regular reviews.
• Maintain high standards of documentation and record-keeping.
• Promote dignity, independence, choice and person-centred care.
• Ensure safe medication management and risk assessments.

Staff Management

• Recruit, interview and onboard high-quality care professionals.
• Support induction, mandatory training and continuous professional development.
• Manage staffing levels and workforce planning.
• Promote employee engagement and staff retention.
• Manage disciplinary, capability and grievance procedures where required.

Business Development

• Support the growth of DBAM through excellent service delivery.
• Build relationships with healthcare professionals, commissioners, hospitals and community organisations.
• Help increase private client referrals.
• Monitor occupancy and business performance.
• Identify opportunities for continuous improvement and expansion.

Financial Management

• Monitor budgets and service expenditure.
• Ensure services remain commercially sustainable.
• Manage resources efficiently while maintaining outstanding quality.

Essential Requirements

Applicants must have:

• Previous experience as a Registered Manager or Deputy Manager within domiciliary care.
• Excellent understanding of CQC Fundamental Standards.
• Strong knowledge of safeguarding legislation.
• Experience managing staff teams.
• Experience with care planning and risk assessments.
• Excellent leadership and communication skills.
• Full UK Driving Licence.
• Access to own vehicle.
• Right to work in the UK.

Qualifications

Essential:

• NVQ Level 5 Diploma in Leadership for Health and Social Care (or working towards).
• Level 3 Health & Social Care qualification (minimum).

Desirable:

• Train the Trainer qualifications.
• Medication competency training.
• Moving & Handling Trainer.
• Safeguarding Lead training.