Field Care Supervisor

Home Instead is dedicated to providing exceptional, person-centred care that empowers older adults to live independently in the comfort of their own homes.

Due to our continued Client and Care Professional growth within our ‘OUTSTANDING’ company, we are seeking a Field Care Supervisor who is able to work 37.5 hours a week to support our Care manager and be an integral part of the Care Team.

This role will be primarily based at our Woking and Guildford office, based in Knaphill.

Pay: £26,000 to £28,000 based on experience

Hours per week: 37.5 hours

Join Home Instead and help shape and deliver our exceptional care services.

As a Field Care Supervisor, you will be expected to carry out and perform a variety of duties including, but not limited to:

• Quality assurance (QA) visits, phone calls and home visits
• Conduct follow up activities as necessary
• Provide care for clients if required
• Manage any Client issues that may cause concern
• Carry out observations on new Carers for Care Certificates
• Perform Shadow and Support visits to maintain our high standard of services
• Maintain positive relationships with Clients & Carers
• Conduct Client/Carers introductions.
• Brief Care Professionals on Client Care Plans
• Will be required to take turns with on-call management

About you

• Experience working as a Care Professional is an advantage.
• Qualifications in Health and Social Care or equivalent are beneficial to the role
• Strong communication & organisational skills
• Passionate about person-centred care
• Compassionate, caring, professional, honest and polite

What We Offer

• Supportive, values-led team
• Training & development opportunities
• Opportunity to shape a growing service
• Competitive salary & benefit
• A competitive rate of pay
• 20 days Holiday plus bank holidays increasing by a day per year after 2 years to a maximum of 25 days
• An additional day’s holiday on your birthday
• Paid mileage between client locations.
• Fabulous benefits, pension and access to a discount portal
• Refer-a-friend scheme

• If you have a genuine passion for caring and the drive to help us achieve our goals, we would be delighted to hear from you.

  We welcome applications from all members of the community, as we strive to reflect the diversity of the neighbourhoods in which we operate. Home Instead is dedicated to safeguarding and promoting the welfare of adults, and we expect all team members to uphold this commitment.

  Please note that this position is subject to an enhanced DBS disclosure.