Care Coordinator

About the Role

Classic Resources is looking for an experienced and highly organised Care Coordinator to join our growing domiciliary care team.

This is a rewarding, fast-paced role where you will help ensure our clients receive safe, reliable and person-centred care in their own homes.

You will coordinate care packages, manage staff rotas, support care workers, communicate with clients and families, and work closely with healthcare professionals and other agencies.

If you are passionate about care, confident managing competing priorities and enjoy solving problems, we would love to hear from you.

Key Responsibilities

• Coordinate the day-to-day delivery of domiciliary care packages; create and manage staff rotas, ensuring all care visits are covered.
• Match care workers to clients based on needs, skills, availability and continuity; arrange emergency cover for sickness and staff absence.
• Maintain regular communication with clients, families and care workers; monitor changes in clients' needs and arrange appropriate action or reviews; ensure care plans, risk assessments and records are accurate and up to date.
• Support and guide care workers with day-to-day queries and care delivery; monitor missed, late or cancelled visits and take appropriate action; liaise with GPs, district nurses, social workers, NHS teams, local authorities and other professionals.
• Support safeguarding, incident reporting, complaints and medication-related processes; assist with CQC compliance, audits, quality monitoring and service improvement; promote dignity, independence, choice and high-quality person-centred care.
• Participate in an on-call rota where required.
• Full UK driving licence and access to a vehicle, where required.

Desirable

• Level 3 Diploma in Adult Care or equivalent.
• Previous experience coordinating domiciliary care packages.
• Knowledge of CQC requirements.
• Experience with electronic care planning and rostering systems.

What We Offer

• 28 days' annual leave plus bank holidays
• Pension scheme
• Comprehensive induction and ongoing training
• Regular supervision and performance reviews
• Mileage allowance/travel expenses
• Recognition and reward schemes
• Supportive and friendly working environment
• Opportunities for career development
• A rewarding role where you can make a real difference to people's lives

Why Join Classic Resources?

At Classic Resources, we believe everyone should be able to live safely, independently and with dignity in their own home.

As a Care Coordinator, you will be at the heart of our service — ensuring the right care worker is in the right place at the right time, while supporting our clients and care team every day.

If you have the experience, organisation and passion to make a difference, apply today and become part of the Classic Resources team.

Apply Now

Please send your CV.

Classic Resources is committed to safeguarding and promoting the welfare of adults receiving care and support. Successful applicants will be subject to appropriate pre-employment checks, which may include an enhanced DBS check, references, right-to-work checks and verification of qualifications and employment history.

Important: WE DO NOT OFFER SPONSORSHIP FOR THIS ROLE.