Article 525 out of 2407

Care Firm given good rating by watchdog


A care company praised for its safety record and treatment of patients has been given a good rating by a health watchdog.

The care Quality Commission visited Caremark (Southend & Rochford), based in South Street, Rochford in December 2016.

Caremark(Southend & Rochford) provides care to people living in their own homes and had 67 people on its books at the time of the inspection.

In the Care Quality Commission report, a spokesman said:"People and their relatives felt confident that people were safe and secure when receiving care in their own homes.

"Staff knew how to identify potential abuse and report concerns.

"People were supported to take their medicines safely. Potential risks to people's health and well-being were identified, reviewed and managed effectively to support people to have as much independence as possible while keeping them safe.

"Satisfactory staff requirement processes were in place. There were adequate numbers of suitable staff available to meet people's individual needs."

The firm was given a good rating in the five key categories of being safe, effective, caring, responsive and well-led.

The report added. "People's dignity and privacy was respected and people found the staff to be reliable, friendly and caring.

People and their relatives were fully involved in the planning, delivery and reviews of the support provided.

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