Article 314 out of 2313

Local charity CQC inspection is Good


SERVE a local charity are delighted with their latest CQC Inspection which has been rated as ‘GOOD’ in all five areas of inspection. Questionnaires were sent to customers who receive domiciliary homecare, customers and their relatives stated they felt the staff promoted their safety, one customer said “I could not manage without the staff, they are life savers”, a relative said “I feel very confident that their relative is being looked after very well”. SERVE’s Care Manager Nicky Brinkworth is delighted with the result and stated “we are pleased our customers are happy with the service we provide, we will continue to maintain a ‘Good’ standard but will always strive for the ‘Outstanding’ rating”.

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