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A Clevedon care service has been praised by a healthcare watchdog for being ‘worth its weight in gold’.
Access Your Care Limited was rated as good across the board by the Care Quality Commission, after inspectors deemed it to be caring, safe, effective, responsive and well-led.
The service, in Griffin Road, offers services including 24-hour emergency care response, home care and access to healthcare professionals.
Service users sang the praises of Access Your Care in the report. One person said the staff were ‘friendly and compassionate’ while another said they were a ‘lovely bunch of people’.
The report says: “We could see that people were relaxed in the presence of staff and looked happy.
“Staff were attentive and had a kind and caring approach towards people.
“People appreciated staff offering them choices and enjoyed the banter between them.”