Monitoring your home care with openPASS

Monitoring your home care has never been easier, with Alcedo Care’s openPASS mobile app.

The openPASS mobile app provides verified clients, family members and friends with inclusive access to a client’s care plan and records in real-time in the Alcedo Care PASSsystem, via a secure online connection.

The PASSsystem, which is recommended by NHS England, allows Alcedo’s home carers to update their client’s home care records in real-time, while they are with the client, ensuring their records are fully up to date at all times.

Benefits of the PASSsystem

The PASSsystem digital care planning and management platform is used by all Alcedo home carers.

It provides a single view of a client’s care records, including medication requirements, personal preferences and task changes. It automates the process of care plan assessment and enhances the efficiency and quality of the home care Alcedo Care delivers.

The PASSsystem also promotes the practice of safe medicines administration, by ensuring Alcedo home carers are notified of any medication changes in real-time.

The real-time information provided by the PASSsystem also helps Alcedo Care more efficiently align the quality of care it delivers with the requirements of the Care Quality Commission (CQC).

This is important as the CQC ensures that “health and social care services provide people with safe, effective, compassionate, high-quality care…” It is the goal of Alcedo Care to always deliver the highest possible standards of care and the PASSsystem is an invaluable tool in helping us to achieve this.

Benefits of openPASS

The openPASS system allows family and friends to see the dates and times of all carer visits, the medication administered, that the client’s personal preferences are being observed, plus any additional notes recorded by the carer.

Clients enjoy using openPASS as it allows them to check their own personal care record.

Family and friends enjoy using openPASS as it allows them to monitor the care being delivered to their loved ones in real-time, giving them peace of mind.

openPASS also informs and empowers family and friends to contribute to the care planning for their loved ones

High-quality home care with transparency

It is important to Alcedo Care that the home care it delivers is of the highest possible quality and delivered with transparency. The PASSsystem and openPASS help us to successfully achieve both of these objectives.

Monitoring your home care – find out more

To find out more about monitoring your home care with openPASS, call Lucy Deighton at Alcedo Care Liverpool on 0151 459 3133 or email lucy.deighton@alcedocare.co.uk

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