We offer Domiciliary care, complex clinicall and complex mental health care to both adults and children.
We provide support from 30-minute visits right through to 24 hours.
Please contact the office for more information on our fees and to arrange a person-centred assessment.
These prices are only a guideline, please contact Alcedo Care Liverpool to find out the exact price for your requirements.
Alcedo Care Liverpool has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Alcedo Care Liverpool has 29 reviews.
Review from D B (Mother of Client) published on 7 April 2025
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
Thank you so much for your wonderful review! We are absolutely thrilled to hear that Alcedo Carers has made such a positive impact on your son's life. It's incredibly rewarding to know that our team has been able to help him build personal relationships, stay active, and enjoy a fulfilling life outside of school. We're also glad to hear that the office staff has been supportive and understanding in organising your Sons care. Your kind words mean the world to us, and we truly appreciate the trust you've placed in our services. We're so happy to be part of your son's journey, and we'll continue to do our very best to support him!
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Review from J D (Wife of Client) published on 21 October 2024
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
We are truly grateful for your thoughtful review. It's wonderful to know that your husband has received excellent care from our team. Your positive feedback is a testament to their dedication and hard work. We will be sure to share your kind words with them.
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Review from A B (Daughter of Client) published on 24 September 2024
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
We're thrilled to hear such positive feedback about your Mum's care experience. It's heartwarming to know that she's built a strong bond with her carer and looks forward to their visits. Your family's peace of mind is our top priority and we're delighted that we've been able to contribute to your parents' overall well-being. Thank you again for your kind words. We'll be sure to share your feedback with your mum's carer.
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Review from Zahia K (Mother of Client) published on 5 March 2024
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Reply from Laura Mosedale, Registered Manager at Alcedo Care Liverpool
Thank you, Zahia, for your lovely compliment, and for entrusting of staff to take your child out. We will be sure to pass this compliment on to our staff.
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Review from Nicky O (Private Carer of Client) published on 5 March 2024
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Reply from Laura Mosedale, Registered Manager at Alcedo Care Liverpool
Thank you so much for such wonderful feedback about the care we provide. We are so happy that the care we are providing has provided such a significant enhancement to the service user’s quality of life, and that they are now enjoying being able to do all the things they love to do.
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Review from Bernie L (Son of Client) published on 16 August 2023
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Reply from Laura Mosedale, Registered Manager at Alcedo Care Liverpool
Thank you for your lovely review, Bernie. It is lovely to hear such positive feedback and that the carers looked after your mum with such care, compassion and dignity. We would like to pass on our condolences to you and your family at this time and we will ensure your review is passed over to the care team.
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Review from C T (Granddaughter of Client) published on 18 May 2023
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
Firstly, many thanks for taking the time to review our service. We will be sure to pass all your feedback over to your nan's care team. We would like to thank you for entrusting us to look after your nan. We were privileged to meet such a wonderful lady.
Thank you from all the team at Liverpool and we wish you the very best for the future.
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Review from Robert H (Partner of Client) published on 17 March 2023
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
Hi Robert,
Firstly, many thanks for taking the time to review our service. We are thrilled to hear you and your partner are very happy with the care and support you are receiving. We will be sure to pass all your feedback over to your dedicated care team.
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Review from D L (Client) published on 14 March 2023
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
Thank you for taking the time to review our service. It really is wonderful to hear such positive feedback and to hear you feel your carers go above and beyond. We will be sure to pass all of your comments over to your dedicated care team who will be absolutely delighted to hear such great feedback.
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Review from Michelle K (Partner of Client) published on 13 March 2023
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Reply from Lucy Deighton, Registered Manager at Alcedo Care Liverpool
Firstly, thank you for taking the time to review our service. It really is great to hear you feel Alcedo go above and beyond and that you are happy with the high level of service your partner is receiving. We will be sure to share your feedback with your partner's dedicated care team. Thank you again!
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Review from Vincent R (Son of Client) published on 13 March 2023
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Reply from Lucy Deighton, Operations Manager at Alcedo Care Liverpool
Thank you for taking the time to review our service, Vincent. We are extremely pleased to hear such positive feedback. We will be sure to pass all of your feedback over to our team.
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Review from Susan M (Daughter of Client) published on 6 July 2022
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for the lovely review, I agree, the care team are angels! It makes the team so proud to hear comments like this, recognising the passion which they deliver day in and day out. Thank you again!
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Review from Amanda W (Daughter of Client) published on 14 February 2022
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for your review, Mandy, we are thrilled to hear that your mother is settling in well at home. The staff have a fantastic rapport with Mum, and look forward to seeing her on a daily basis! Thank you again for taking the time to write up a review, it is very much appreciated.
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Review from Bernadette W (Sister-in-law of Client) published on 4 February 2022
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you so much for these comments, the team are always thrilled to hear feedback so positive! These comments will be relayed back to the team, thank you again for taking the time out to write this review. Our condolences are with you and your family at this difficult time.
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Review from Collette G (Wife of Client) published on 4 February 2022
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for your lovely comments Collette, and although your husband was only with Alcedo for a short period, I can assure you that he was very dear to the team. Alcedo Care would like to pass condolences to you and your family during this very difficult time. Thank you for taking time out of your day to write this review, I will be sure to pass your comments to the team.
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Review from Michael P (Son of Client) published on 17 January 2022
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for taking the time to comment on the service that was provided to your mother. We appreciate the time you have invested in this review, which we take great pride in reading. I will be sure to pass on the message to the team.
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Review from Olga G (Client) published on 17 January 2022
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for your comments, Olga, I am very happy to hear that you are pleased with the service and that you find the staff very respectful.
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Review from Maureen T (Daughter of Client) published on 17 September 2021
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for your feedback Maureen, it is greatly appreciated. It is always a joy to hear when service users and families state that they would recommend our service!
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Review from K C (Client) published on 23 August 2021
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for taking time out of your day to give Alcedo Care this feedback. We are extremely happy that you are enjoying the visits - wishing you the very best, Alcedo Care Liverpool.
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Review from Eileen L (Wife of Client) published on 23 August 2021
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Reply from Connor Simpson, Branch Manager at Alcedo Care Liverpool
Thank you for the feedback on the experience your husband has received from Alcedo Care. We very much appreciate the time you have taken to give us a review - wishing you the very best, Alcedo Care Liverpool.
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The Review Score of 9.5 (9.500) out of 10 for Alcedo Care Liverpool is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Alcedo Care Liverpool is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Alcedo Care Liverpool is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Nov 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportThere are no previous events for Alcedo Care Liverpool
Recipient:
Alcedo Care
Date: Friday 30 May 2025 More details
Recipient:
Alcedo Care
Date: Friday 31 May 2024 More details
Recipient:
Alcedo Care
Date: Wednesday 31 May 2023 More details
Job Title: Operations Manager
Joined: 2017
Job Title: Area Manager
Joined: 2022
Job Title: Care Assessor
Joined: 2021
Job Title: Head of Live In Care England & Wales
Joined: 2022
Job Title: Deputy Manager
Joined: 2025
Job Title: Care Coordinator
Joined: 2025
Job Title: Care Assessor
Joined: 2024
Job Title: Field Care Supervisor
Joined: 2024
Job Title: Recruiter
Joined: 2025
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