Trinity Homecare ranked in top 4% of care providers in England.

Trinity Homecare’s Live-in home care service has been rated ‘outstanding’ by the Care Quality Commission, securing its place in the top 4% of home care providers in England.

CQC praised Trinity Homecare’s excellence in leadership, compassion and personalised support.

This makes Trinity among the first care providers to achieve the award under the CQC’S new Single Assessment Framework.

The framework has been introduced to strengthen and standardise assessments by placing more emphasis on people’s real experiences of care and the drive for continuous improvement.

New quality statements are used to measure services which focus on personalisation, inclusion, collaboration and leadership.

Trinity Homecare CEO, Cameron Young, said: “We are incredibly proud that Trinity Homecare’s live-in service has achieved an Outstanding rating from the CQC.

“Less than 4% of homecare providers in England have managed to achieve this rating – and to do so under the new framework is testament to the commitment, hard work and expertise of our exceptional team.

“Day in and day out, our entire business and amazing carers put the quality of our care above everything else. They go above and beyond to enrich the lives of our clients and help them thrive at home.

“This recognition is dedicated to our carers and team – it is something they should each be personally really proud of!”

CQC emphasised Trinity’s staff culture, commitment to safeguarding and innovative use of technology.

The latter includes the home care providers’ recent implementation of an AI-powered physiotherapy programme.

Antoinette Smith, CQC deputy director of operations in London, said: “When we inspected Trinity Homecare, we found a care agency delivering an outstanding person-centred service, where the unique needs and aspirations of each person shaped their care.

“Every part of the organisation worked together to provide care that reflected people’s needs and personal goals.”

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