Home Care Providers Owned by Trinity Homecare

Reply from Abigail Needs, Branch Manager at Trinity Homecare - Somerset & Wiltshire

Thank you so much for your kind words. We were very privileged to be given the opportunity to support your Mother. We wish you and your Mother all the best for the future.

Reply from Louise Kroll, Registered Manager at Trinity Homecare - Bristol

Thank you for your review, I am pleased we where able to support at short notice and the visits supported your father in his recovery.

Reply from Kerry Clifton, Senior Marketing Manager at Trinity Homecare - Worcester Park

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your mum has received the care and support she deserves over the past two years. Consistency is so important, and we're glad we could provide that with the same carers for the mornings and a trusted team in the evenings. It's wonderful to know that our office team was always available to assist as needed. Your feedback means a lot to us, and we are grateful for the opportunity to support your mum. Thank you for choosing Trinity Homecare!

Reply from Louise Kroll, Registered Manager at Trinity Homecare - Bristol

Thank you so much for your kind words I will pass on to the team.

Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park

Dear James, Thank you so much for taking the time to leave such a heartfelt review of Trinity Homecare. We're truly honoured to have had the opportunity to care for your mum and to hear that she came to view our carers as friends is incredibly touching. It's wonderful to know that her experience with our team brought her comfort and joy, and we're delighted to have made a positive difference during such an important time in her life. We are so pleased that she continues to think fondly of our carers - it means a lot to us to know that our care is remembered with warmth. If we can ever be of further assistance or support, please don't hesitate to reach out. Thank you once again for your kind words and recommendation - it means the world to us and our team. Warm regards ,The Trinity Homecare Team

Reply from George Neel, Group Commercial Director at Trinity Homecare - Worcester Park

Here's a more concise version: Thank you for your kind and thoughtful review. We're so pleased to hear that our team was able to adapt quickly and provide tailored support to meet your loved one's needs during a challenging time. Your recognition of our carers' compassion and the office team's responsiveness means a great deal to us. Providing continuity and personalised care is central to what we do, and we're glad it made a positive difference for you and your family. If we can support you again in the future, please don't hesitate to reach out. Warm regards, The Trinity Homecare Team

Reply from Karen Spry, Registered Manager at Trinity Homecare - East of England

Thank you for your heartfelt review. It means so much to us that the care we provide has made a positive impact on your father's life and yours. We're proud of our carers for their kindness, compassion and professionalism, treating your father with the dignity and warmth he deserves. Adapting to our client's changing needs is at the core of what we do and we're glad it's brought you peace of mind. We truly appreciate your trust and recommendation. If there's ever more we can do to support you, please let us know. Thank you again!

Reply from George Neel, Group Commercial Director at Trinity Homecare - Kent

Dear C P,Thank you very much for taking the time to share your kind and thoughtful feedback about your mum's care. We're so pleased to hear that her last two carers have made a positive difference and that any concerns have been promptly addressed. Ensuring consistent, compassionate, and responsive care is something we strive for every day, and it's heartening to know your mum feels well cared for, clean, and comfortable.We also truly appreciate your comments regarding the value of having a clearer outline of reasonable expectations. That's incredibly helpful input and something we will review internally to support more open communication and peace of mind for families like yours.Thank you again for your continued trust in our team and for your kind words about the staff. It means a great deal to all of us.From the Trinity Homecare team

Reply from Louise Kroll, Registered Manager at Trinity Homecare - Bristol

Thank you for the lovely review, it is always nice to hear how our service has made a difference.

Reply from Louise Kroll, Registered Manager at Trinity Homecare - Bristol

Thank you for your kind words, it is lovely to hear you are happy with all aspects of the service. I will share your comments with the team.

Reply from Trinity Homecare, The Trinity Homecare Team at Trinity Homecare - Worcester Park

Thank you for taking the time to share your feedback regarding your experience with Trinity Homecare. We greatly appreciate your kind words about our carers and senior staff, and we are pleased to hear that you and your husband have found them to be kind, courteous, and professional. Your feedback is invaluable to us, and we will certainly take it into account as we strive to improve our services. Our goal is to provide the highest level of care and support, and we acknowledge that regularity in carers plays a crucial role in achieving this. Thank you for bringing this to our attention. If you have any further concerns or would like to discuss this matter in more detail, please do not hesitate to contact your Care Manager directly. Best wishes.

Reply from Marie Allen, Registered Manager at Trinity Homecare - Sussex

Thank you for your kind review, we will feed back to the team your kind words.

Reply from Abigail Needs, Branch Manager at Trinity Homecare - Somerset & Wiltshire

Hello, thank you so much for your wonderful feedback. It's great to be able to pass positive comments back to the support workers who are visiting. We are so happy that you and your aunt are pleased with the service we are providing.